Back

Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.5
419 Reviews

1468 Savannah Hwy

Charleston, SC

29407

Directions

By Type

Showing 419 reviews

February 14, 2020

Replace battery My battery died on my Jeep Cherokee. The dealer was able to get me in immediately, diagnose the problem and get me out the door with a new battery. More

by pete.andersen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe Perez
Feb 15, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Wonderful. Your satisfaction means the world to us, Pete. We are always ready and eager to assist you. Have a great day.

February 08, 2020

My recent experience was excellent. I recieved great customer service. The service dept. was very proficient. Ashley in the parts was also very knowledgeable and courteous staff. More

by Jamie Roper
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 09, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We are delighted to know of your excellent experience working with Ashley. Thank you for your great feedback, Jamie! Let us know if we can be of assistance again. We are here to help.

February 07, 2020

Great sales guy helped me find what i was looking for and worked with me to get the deal i wanted,not pushy at all More

by Lilian.cantrell
Recommend Dealer
Yes
Employees Worked With
John Bridge
Feb 08, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Lilian, congratulations on your recent purchase. Your feedback is very appreciated. Have a great day and visit again soon.

February 06, 2020

This dealership has always provided exceptional service. Lois, my service provider, makes check-in and check-out simple and fast and communication is fantastic. Thomas is an excellent tech and gets it right More

by Crownue27
Recommend Dealer
Yes
Employees Worked With
Lois and Thomas
Feb 06, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review! We are happy to see that Thomas and Lois each exceeded your expectations. If there is anything else we can do for you, please be sure to let us know.

January 24, 2020

Great work from Martin getting me the exact car I wanted. He was very patient and dedicated to making sure I had the perfect car buying experience. More

by alexhartley23
Recommend Dealer
Yes
Employees Worked With
Martin Kemp
Jan 24, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Your complete satisfaction is most important to us, Alex. Thank you for shopping with us. Congratulations on your new vehicle.

January 24, 2020

My experience was nothing but exceptional. The staff was awesome. They kept me informed about what they were doing. The shuttle driver was personable and very nice. My car was ready when they said it would More

by Josies4589
Recommend Dealer
Yes
Employees Worked With
Mindy Mullison
Jan 25, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

That is excellent news, Josie. Thank you for sharing your service experience. We are always glad to assist you.

January 16, 2020

Professional,personable,friendly and great customer service. I got oil changed, my vehicle serviced in one hour. That is unheard of in today’s (no customer service) era. I’m thoroughly and completely s More

by Gewag13
Recommend Dealer
Yes
Employees Worked With
Jenny was AWESOME ??
Jan 17, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

January 03, 2020

Great buying experience! Process was very smooth, the employees knew the product very well. I would recommend Rick Hendrick Dodge for anyone interested in purchasing a car. More

by Dawn
Recommend Dealer
Yes
Employees Worked With
Jon Taylor, Brittany Frasier
Jan 04, 2020 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for the great review, Dawn! We are happy to know that you enjoyed a smooth and easy experience. Let us know if there is anything else we can help you with. We look forward to working with you again!

December 19, 2019

Top notch service from a great group of people Had a very pleasant experience ... again ... at the Rick Hendrick Dodge on Savannah Hwy. Granted, it was just an oil change but the service manager, More

by DieHardNYYFan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isiah White
Dec 20, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We enjoyed your visit. Thank you for choosing us when needing assistance with your automotive needs. You can always count on receiving exceptional customer service when you visit. Have a great day and visit again soon.

December 17, 2019

The Sales and Finance department are run by humble, helpful and very nice people. I felt they had my best interest at heart. I went in a bit skeptical but left a fan. More

by Erreh
Recommend Dealer
Yes
Employees Worked With
Jonathan Karampelas, Serena both five stars. , Jon Taylor
Dec 18, 2019 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Erreh, thank you for the great feedback! We are so happy to know our team has given you excellent service. We hope to see you again!

...
10
...