Rick Hendrick Dodge Chrysler Jeep Ram

Made appointment online but when I arrived there was not record of it with the check-in process. This was not a problem with the service writer and he took care of things very efficiently. Everyone was very record of it with the check-in process. This was not a problem with the service writer and he took care of things very efficiently. Everyone was very friendly and pleasant to deal with. More

Claudio always takes such wonderful care of us when we bring our vehicles to him. He is always professional and keeps me continuously updated with what is going on with my vehicle. He easily communicates bring our vehicles to him. He is always professional and keeps me continuously updated with what is going on with my vehicle. He easily communicates the diagnosis of my vehicle in terms I can understand and quickly finds out if my warranty will cover the repairs. He is consistently always very kind on the phone and in person.Claudio is an asset to this dealership!! More

I really enjoyed my visit and purchase of a 2020 Dodge Ram especially Isiah White my salesman, keep up the good work. Thank you very much Ram especially Isiah White my salesman, keep up the good work. Thank you very much More

Drove from Savannah to have tire pressure sensors repaired. Had an 8:00 appointment and was back on the road by 9:30. Staff was pleasant and made it easy as possible. repaired. Had an 8:00 appointment and was back on the road by 9:30. Staff was pleasant and made it easy as possible. More

My Salesman Cooper was just A-ok. Joel Hickman was the worst! Blair Short has a seriously bad attitude. I DO NOT RECOMMEND THIS PLACE! worst! Blair Short has a seriously bad attitude. I DO NOT RECOMMEND THIS PLACE! More

Rick Hendrick Dodge Jeep and Ram in Charleston was my #1 go to car dealership but after the purchase of my last vehicle on Mar 20th things went sour. My # 1 salesman Isiah White was Exceptionally Great as U go to car dealership but after the purchase of my last vehicle on Mar 20th things went sour. My # 1 salesman Isiah White was Exceptionally Great as Usual !! He needs a Raise and Promotion!! More

Everyone is always professional and the facility is clean. Tyler answered my questions and was very helpful. I was also served in a timely manner. clean. Tyler answered my questions and was very helpful. I was also served in a timely manner. More

Took 2014 Jeep Wrangler in for service plus have vehicle inspected for any problems. Did everything that was mentioned to do. Replaced brakes, front axel seals etc. when arrived to get vehicle around 5:30 inspected for any problems. Did everything that was mentioned to do. Replaced brakes, front axel seals etc. when arrived to get vehicle around 5:30 pm after we were told it was completed and ready for pick up at 11:30 am, service person went to get Jeep. After about 20 min,went to see what was taking so long, was told engine service light was on and mechanic was checking it out. Finally told it would take 10 min to replace a sensor. After another 30 plus minutes was told they would deliver vehicle the following day due to more then just an easy fix. Was nice to say no additional charge because they missed it . Once vehicle returned home noticed a large wet spot under front right tire. Ended up seal was faulty. Had vehicle towed back to dealership. Not only did I pay $3300.00 plus for repairs, now I have to replace a section of pavers where axel fluid soaked them, to a tune of $1,375.00. Thanks Hendricks Jeep for the added pleasure of doing business with you. More

Horrible. They told me I needed a new engine and quoted my $7000. The day before we received a message asking if we would trade in our vehicle. We had our 2013 Jeep Wrangler towed to an independent and rel my $7000. The day before we received a message asking if we would trade in our vehicle. We had our 2013 Jeep Wrangler towed to an independent and reliable service and $700 including labor, our Jeep is perfect. We’ve put 600 miles on it since this fix. They are crooked and I would never purchase from them or rely on them for service. More

Great experience getting an oil change. Pulled right in without wait. Service rep was kind and helpful. I showed up without appointment and vehicle was finished within 1.5 hours. Will come back again in without wait. Service rep was kind and helpful. I showed up without appointment and vehicle was finished within 1.5 hours. Will come back again in future More