Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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Replace battery My battery died on my Jeep Cherokee. The dealer was able to get me in immediately, diagnose the problem and get me out the door with a new battery. My battery died on my Jeep Cherokee. The dealer was able to get me in immediately, diagnose the problem and get me out the door with a new battery. They checked for warranty replacement. I was pleased with my experience. More
My recent experience was excellent. I recieved great customer service. The service dept. was very proficient. Ashley in the parts was also very knowledgeable and courteous staff. customer service. The service dept. was very proficient. Ashley in the parts was also very knowledgeable and courteous staff. More
This dealership has always provided exceptional service. Lois, my service provider, makes check-in and check-out simple and fast and communication is fantastic. Thomas is an excellent tech and gets it right Lois, my service provider, makes check-in and check-out simple and fast and communication is fantastic. Thomas is an excellent tech and gets it right the first time. No finger prints, footprints or grease on my vehicle ever. He also is very professional and a great communicator. Love this place!! More
Great work from Martin getting me the exact car I wanted. He was very patient and dedicated to making sure I had the perfect car buying experience. He was very patient and dedicated to making sure I had the perfect car buying experience. More
My experience was nothing but exceptional. The staff was awesome. They kept me informed about what they were doing. The shuttle driver was personable and very nice. My car was ready when they said it would awesome. They kept me informed about what they were doing. The shuttle driver was personable and very nice. My car was ready when they said it would be. More
Professional,personable,friendly and great customer service. I got oil changed, my vehicle serviced in one hour. That is unheard of in today’s (no customer service) era. I’m thoroughly and completely s service. I got oil changed, my vehicle serviced in one hour. That is unheard of in today’s (no customer service) era. I’m thoroughly and completely satisfied the outstanding level of customer service at Hendrick Ram in Charleston, SC. Jenny More
Great buying experience! Process was very smooth, the employees knew the product very well. I would recommend Rick Hendrick Dodge for anyone interested in purchasing a car. employees knew the product very well. I would recommend Rick Hendrick Dodge for anyone interested in purchasing a car. More
Top notch service from a great group of people Had a very pleasant experience ... again ... at the Rick Hendrick Dodge on Savannah Hwy. Granted, it was just an oil change but the service manager, Had a very pleasant experience ... again ... at the Rick Hendrick Dodge on Savannah Hwy. Granted, it was just an oil change but the service manager, Mark, was very friendly and got me checked in very quickly. I had barely gotten a chance to make my rounds around the lot, checking out the new models, when I received a call from him to let me know the car was ready. In between, I had a good cup of coffee and a pleasant conversation with my favorite salesman, Isiah White. It took me a while to find a dealership in the Charleston area that I liked but, now that I have, I will going back there whenever I need service or a good deal on a vehicle. More
The Sales and Finance department are run by humble, helpful and very nice people. I felt they had my best interest at heart. I went in a bit skeptical but left a fan. helpful and very nice people. I felt they had my best interest at heart. I went in a bit skeptical but left a fan. More