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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

4.3
428 Reviews

1468 Savannah Hwy

Charleston, SC

29407

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Showing 428 reviews

April 26, 2025

Service visit today was excellent. While I was there I came in contact with some very nice employees. Service time was spot on and the waiting room is very comfortable and the restroom More

by JB
Recommend Dealer
Yes
Employees Worked With
Jessica , Cooper Carmichael
April 25, 2025

Rick Hendrick Dodge charged us for service they did not do. On the bill, “Could Not rack vehicle. Did not perform service.” This was for brake fluid replacement. We were still charged for the service. More

by MS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper Carmichael
April 14, 2025

could not have had a better experience. .. even provided uber to drop me off and pick me up. 10 outta 10 !! 👍👍👍👍👍 More

by zulu854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CLIFF, Bill Fee
Apr 16, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2025

Alex was my technician and he was great. The advisors were great and very accommodating. More

by alexstmyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, Cooper, Jessica
Mar 26, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Alexstmyers, thank you so much for your high rating!

March 07, 2025

This review is for the Service Department of this dealership. If zero stars were an option, it would be selected. The appointment scheduling for this service department is completely useless. The sc More

by jdskinner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cooper
Mar 12, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Jeremy Skinner, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact Dave Miller, General Manager at 843-402-6719 to discuss further. Thank you, we appreciate your time.

January 31, 2025

Absolulty the best service around. I have now taken both of my Jeep Wranglers to have serviced (for different things). Great communication, very professional and the job was done right More

by Noah Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Corder
Mar 04, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

January 24, 2025

Had a great experience with Cliff at Hendrick Dodge. Brought my car in for some maintenance and Cliff was friendly and informative. He kept me informed of the progress and the service was completed on More

by hundracr1
Recommend Dealer
Yes
Employees Worked With
Cliff Milne
Feb 03, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Hundracr1, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

January 07, 2025

Very slow service. I have a Mopar "bumper to bumper" Max warranty and they wouldn't fix my bubbling leather dash that looks terrible after only 4 years and 24k miles. More

by brad.myers
Recommend Dealer
No
Employees Worked With
Jimmy. Nothing got done
Jan 08, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Brad.myers, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Bobby Wallace, General Manager, 704-363-6900. Thank you for your time and we look forward to hearing from you soon.

December 09, 2024

This dealership is friendly and knowledgeable. The sales and service department work together to give you the best possible experience. Visit today!! More

by Jovana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jovana Incardona
Dec 12, 2024 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Jovana, we are so pleased you enjoyed your visit to Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

October 25, 2024

Blair Short did a great job helping me out when I was not able to leave my Jeep. They fixed the problem in a reasonable amount of time. She was very knowledgeable about the problem. Thanks Blair More

by Jeep Wrangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blair Short
Oct 28, 2024 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Hi Jeep Wrangler, thank you so much for your positive comments about Rick Hendrick Dodge Chrysler Jeep RAM! Please don't hesitate to reach out if there's anything additional we can do for you. We hope to be of service to you again in the future. Best wishes, Rick Hendrick Dodge Chrysler Jeep RAM Thank you, and have a fantastic day!

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