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Rick Hendrick Dodge Chrysler Jeep Ram

Charleston, SC

Overview
Reviews
4.3
446 Reviews
Call Dealership (844) 573-6142

1468 Savannah Hwy

Charleston, SC

29407

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Showing 446 reviews

December 31, 2025

What a great experience. I usually don't like shopping for a car but Don Kyle and the team at Rick Hendrick Dodge made it enjoyable. My wife loves her new Jeep. Ty More

by jbloom25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Demuth Kyle Grove, Christian Englert, Todd Salzer, Jon Taylor
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December 30, 2025

The experience was pleasant and low key. We were not pressured and still got a very good deal. More

by skips-roars.8b
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle
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November 28, 2025

Great place to buy a vehicle. I would to thank Otis Green a great salesman for selling me my 3rd dodge ram over the years. More

by Stuwhitney77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Durham, Otis Greene
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Dec 02, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We’re so glad to hear Otis provided excellent service again! Thank you for trusting us with your 3rd Dodge Ram purchase over the years.

November 28, 2025

We’ve been following Otis Green for years and he and Tyler Durham made it happen! Great place to do business! Thanks guys! More

by Tmwhitney75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Durham, Otis Greene
Report | Print
Dec 02, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We’re so glad to hear Otis and Tyler provided such excellent service! Thank you for following them over the years and for choosing us for your purchase.

November 22, 2025

Silmi made this buying experience fun. She’s knowledgeable and easy to work with. Overall, Hendrick on Rivers Ave has been a great experience More

by bishopchris72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silmi
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Nov 25, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We’re so glad to hear Silmi made your buying experience fun and easy. Her knowledge and energy truly shine through. Thank you for sharing your experience — we’re happy to know your visit to Hendrick on Rivers Ave was a great one!

November 17, 2025

Took my 2012 Ram 3500 Cummins in for a oil leak twice now it is leaking from the same spot worse then when I brought it in both times. The engine stalls now. It doesn’t matter if it’s idling or driving V More

by gbradley83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Marsciano, Bill Fee
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Nov 18, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We appreciate you bringing this to our attention. It’s concerning to hear the leak returned and that you’re now experiencing stalling. We apologize for the disappointment and will be addressing this internally with our Service Manager & team.

Nov 18, 2025 -

gbradley83 responded

Is thire anyone I can talk to about getting this problem remeadied?

October 30, 2025

Service department was outstanding. I am typically skeptical when walking in to any service department, but they made me feel like home! As soon as I pulled in, Jeff and Austin greeted More

by Aaron Kluesner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Oct 31, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Thank you Aaron so much for sharing your experience! We are thrilled to hear that Jeff, Austin, and the rest of our service team made you feel welcome and guided you seamlessly through the process. We are glad we could make your visit as smooth and convenient as possible, and we will be sure to share your kind words with the team. We truly appreciate your recommendation and look forward to serving you again.

October 28, 2025

Terrible customer service and NEVER followed up with the complaints. My vehicle is still not fixed More

by debriffle630
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
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Oct 30, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

We’re very sorry to hear about your experience and understand your frustration. This is certainly not the level of service we aim to provide. We’d like the chance to make this right and get your vehicle properly serviced as soon as possible. Please contact us so we can address your concerns directly. Your feedback is important, and we want to ensure this is resolved.

October 06, 2025

After 14 years, buying another Ram from Otis Green. He is the best! Great experience!!! More

by tryme58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Demuth, Otis Greene
Report | Print
Oct 09, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

September 03, 2025

Tyler D’s customer service is outstanding, he made me feel right at home and didn’t belittle me for knowing so little about cars. I really appreciate how he answered all of my questions without hesitatio More

by Asb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler D
Report | Print
Sep 09, 2025 -

Rick Hendrick Dodge Chrysler Jeep Ram responded

Asb, we're so glad that we were able to go above and beyond your expectations!

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