Rick Hendrick Dodge Chrysler Jeep Ram
Charleston, SC
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Blair Short did a great job helping me out when I was not able to leave my Jeep. They fixed the problem in a reasonable amount of time. She was very knowledgeable about the problem. Thanks Blair able to leave my Jeep. They fixed the problem in a reasonable amount of time. She was very knowledgeable about the problem. Thanks Blair More
I purchased my 2017 Highlander in 2019 from Isiah White. He still keeps in touch on birthdays. I needed new tires and brakes and Isiah pointed me in the right direction. I was very happy with the service pr He still keeps in touch on birthdays. I needed new tires and brakes and Isiah pointed me in the right direction. I was very happy with the service provided on my vehicle. More
I am not impressed with the services provided at Hendrick Jeep. The vehicle needed a coolant flush and come to find out when I get home the $200+ flush never included filling the coolant and the vehicle over Jeep. The vehicle needed a coolant flush and come to find out when I get home the $200+ flush never included filling the coolant and the vehicle overheating on the way back from the dealer. The next appointment I was able to secure was 6 weeks out after a back and forth via text and phone. I called the parts center to ask what coolant I needed to purchase to fill the empty coolant reservoir and could not get a straight answer. More
Rick Hendrick dodge on Savannah highway in Charleston an on Hwy 52 in North Charleston are my favorite places to buy vehicles. Everyone is always nice and considerate. Isaiah White was my most recent sales on Hwy 52 in North Charleston are my favorite places to buy vehicles. Everyone is always nice and considerate. Isaiah White was my most recent sales person and I would consider him to be a good friend, we respect him very much for everything he has done More
I recently had the pleasure of purchasing a Jeep from Hendrick Dodge, and I must say that the experience exceeded all my expectations, thanks to Robbie Robinson. From the moment I walked into the dealers Hendrick Dodge, and I must say that the experience exceeded all my expectations, thanks to Robbie Robinson. From the moment I walked into the dealership, Robbie made me feel welcome and valued as a customer. Robbie’s extensive knowledge of the Jeep lineup was impressive, and he took the time to understand my needs and preferences. He guided me through the entire process with patience and professionalism, ensuring that I found the perfect Jeep that met all my requirements. His attention to detail and commitment to providing top-notch customer service were truly commendable. What stood out the most was Robbie’s genuine enthusiasm for helping customers. He was transparent about all the details, from pricing to financing options, and there were no surprises or hidden fees. Robbie made sure I was comfortable and well-informed every step of the way. The entire buying process was smooth and hassle-free, thanks to Robbie’s expertise and dedication. I drove away in my new Jeep, feeling confident and satisfied with my purchase. If you’re in the market for a new vehicle, I highly recommend visiting Hendrick Dodge and asking for Robbie Robinson. You won’t be disappointed! Thank you, Robbie, for making my Jeep buying experience exceptional. I’ll definitely be a returning customer! More
I scheduled a 50K maintenance and showed up 15 minutes early. No other cars were in the bay. I was told it would be an hour to service the 2020 Jeep Grand Cherokee Limited. I went to the waiting room a early. No other cars were in the bay. I was told it would be an hour to service the 2020 Jeep Grand Cherokee Limited. I went to the waiting room and no one was in there. Within 1.5 hours, there were 6 or 7 other people having their cars serviced. When 4 of them were told their vehicle was done, I walked to the bay after 2 hours of waiting and the technician said they were just pulling my Jeep into the working bay and that it would be another hour. So I asked to back the Jeep out and give me my keys so I could leave. Which I did. Terrible customer service. More
These guys are very good. My last 4vehicles have been purchased from Rick Hendrick dodge in Charleston and North Charleston. Don’t want to deal with any one else My last 4vehicles have been purchased from Rick Hendrick dodge in Charleston and North Charleston. Don’t want to deal with any one else More
First service here. I went to two different auto repair shops in the area after weeks without a vehicle and a lot of money spent, the last shop said I need to tow it to I went to two different auto repair shops in the area after weeks without a vehicle and a lot of money spent, the last shop said I need to tow it to the dealer. That’s when I started working with Kyle. It was a great experience from the communication and most importantly the reason and solution to my problem. Surprisingly the cost of the repair was less than the price of the two tow bills I paid and I have a warranty on the repair. I will be back. More