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Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

Duluth, GA

4.2
3,335 Reviews

3,335 Reviews of Rick Hendrick Chrysler Dodge Jeep RAM Duluth - Service Center

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March 12, 2022

Got the work done on time and clear with me in regards what was needed. Customer service was exceptional. More

by kirshan.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 12, 2022

Eric Chavez was awesome and gave great customer service! Will go again for my next maintenance. More

by arigoglioso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 12, 2022

Great job, keep going, thanks,everything in the dealer was great, and cozy, I have great experience More

by garciavictor928
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 12, 2022

It was great! Everyone was very professional and polite. They helped me with exactly what I required! More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 12, 2022

Walk in appt - saw me right away and told me how long it would take. Told me what would be needed at the next service and gave me a quote. More

by CRYEMOMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashton Faircloth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 11, 2022

The best help ever . . Communication was on point And information was helpful I'll recommend to anyone Thank you Mr.Monte Williams More

by tumms90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Montae Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 11, 2022

I had a scheduled oil change, took nearly two hours. Did not receive notice vehicle was complete. when I got home, radio would not turn off. Called back in, was told I would have to come back up. More

by shanon.sub
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bobby Reese
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6100 or y ou can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

March 11, 2022

Bobby did a great job of servicing my Grand Wagoneer. For that matter, Janice also did a great job of getting it set up. While we had some xxxx-ups at the time of sale, I elected to give Rick Hendrick More

by jclay1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 11, 2022

Service was excellent. I would recommend anyone to have service done at Hendricks’s Dodge Jeep and Ram. More

by jacksonroger24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

March 11, 2022

Friendly, professional and informative. Listened to my concerns and followed through. Reasonable pricing for my type of vehicle More

by SeanC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2022 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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