Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Awesome place to buy a car Love this place! Easy to deal with and fun too! Got a great deal on a 2019 Cherokee Trailhawk. Sales person Meredith was very helpful too! Thank y Love this place! Easy to deal with and fun too! Got a great deal on a 2019 Cherokee Trailhawk. Sales person Meredith was very helpful too! Thank you! More

Excellent service Very happy with the quality service and helpful advice when I purchased my jew car. Saleswoman, Savanna was incredibly patient and willing to answer a Very happy with the quality service and helpful advice when I purchased my jew car. Saleswoman, Savanna was incredibly patient and willing to answer any questions I had throughout the entire process. Would recommend family & friends to Rick Hendrick. More

Poor experience with entire dealership I bought a 2015 Jeep Patriot with 16500 miles on it. On the test ride we noticed that the navigation system wasn't working properly and my salesman sa I bought a 2015 Jeep Patriot with 16500 miles on it. On the test ride we noticed that the navigation system wasn't working properly and my salesman said the that they would get it figured out if I bought the Jeep. When I went to leave the dealership with the Jeep the navigation system still wasn't working and my salesman Nick took me over to the service dept where we set an appointment to have it fixed and I was told that this would all be taken care of and that I would have a working system. I brought the Jeep in for my appointment which was a week after I bought the Jeep. After almost 2 weeks I'm told that I would have to pay $400 dollars to have an aftermarket radio put in as they can not fix my navigation system. I have been passed off to multiple people, I never get any phone messages returned. I have called multiple time to have this issue resolved, been to the dealership to get my navigation system working, sent an email to the GM and still no one will fix this problem. I will not pay extra for something that was advertised as working and was told that it would be fixed with no cost to me. If I had known that the navigation was never going to work I WOULD NOT HAVE BOUGHT THE JEEP, but evidently Hendrick does not care about anything other than a sale. I want to reiterate that the problems were discovered on the test ride and again brought to my salesmans attention before I even left the dealership parking lot. More

Wonderful experience I had a great experience with this dealership. Although it is a long process buying a vehicle; these guys made sure to make the process as quick and p I had a great experience with this dealership. Although it is a long process buying a vehicle; these guys made sure to make the process as quick and painless as possible. Would highly recommend! More

Amazing! Great staff! Great service! Great experience! I really knew what I wanted and when Samuel sold me my Jeep...he really listened! That's valuable to me! Thank you very much! I really knew what I wanted and when Samuel sold me my Jeep...he really listened! That's valuable to me! Thank you very much! More

Great Buying Experience We had been car shopping for a few months and visited a couple dealerships near us but no luck. I called a few places no luck. It seemed no one was in We had been car shopping for a few months and visited a couple dealerships near us but no luck. I called a few places no luck. It seemed no one was interested in selling a car just wasn’t getting good vibes. I called and spoke to Rich at Hendricks and set up an appointment after getting the price. We drove over 2 hrs and it was worth it. Great customer service here I would definitely recommend. Sharon our sales consultant called a few days after our purchase to check and see if there was anything else we needed. Great staff! More

Great Service!! They have Shuttle service... That's great.. They came back to pick me up.. have all the paper done and offered me a coffee and talk about new model They have Shuttle service... That's great.. They came back to pick me up.. have all the paper done and offered me a coffee and talk about new model that's coming out... More

Repeat customer When my 1st car that I purchased from Rick Hendrick was totaled, I came back to purchase another. Ikeea was so helpful and accommodating in our searc When my 1st car that I purchased from Rick Hendrick was totaled, I came back to purchase another. Ikeea was so helpful and accommodating in our search and didn't stop until we found what I was looking for. I am not only a repeat customer......I referred my daughter and son in law to her and they have purchased a new car as well. More

Excellent experience Knowledgable about the vehicles, great customer service, I did not get there until after work around 7pm and the salesman waited while I went through Knowledgable about the vehicles, great customer service, I did not get there until after work around 7pm and the salesman waited while I went through all of the paperwork until midnight which he did not have to do. I was able to test drive every car I was interested in and they gave me their honest opinion about the perks and down falls of eah vehicle. I did not feel like they were trying to Jip me just to make a sale. Awesome dealership, I'll be a lifelong returning customer. More