Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
Showing 6,555 reviews
Great service time and time again Lance continues To provide great service for me and my 2015 Dodge Challenger. I love the way that he manages to communicate with me either by phone o Lance continues To provide great service for me and my 2015 Dodge Challenger. I love the way that he manages to communicate with me either by phone or email I know the condition and stage of the repair process the whole time. I also have a 2016 Kia Optima that was serviced earlier in the week at Ed Voyles Kia in Chamblee and my car was there a whole day I had never heard from the service advisor and No one would answer the phone in the service department. I actually had to go up to the dealership to get an update and found out that he had left for the day and the technician was still working on my car so I was without a car overnight this was not the case with Lance here at Hendrick Chrysler. Thank you Lance for everything that you do. More
Service: oil change I highly recommend this service center. very big professionals. make their work qualitatively and quickly. good location of the service. employees are I highly recommend this service center. very big professionals. make their work qualitatively and quickly. good location of the service. employees are polite, understanding and always try to help you solve the problem. always clean and comfortable in the waiting room! More
Great experience The staff was pleasant and quick. Same in for a recall service and was our within the hour The staff was very prompt and friendly The staff was pleasant and quick. Same in for a recall service and was our within the hour The staff was very prompt and friendly More
Fixing One door Great Job, excelent atention from the personal, always profesional atention. This is the first time that we have to make an apointment, thanks Great Job, excelent atention from the personal, always profesional atention. This is the first time that we have to make an apointment, thanks for everything More
Professional The entire team were very friendly and professional. They paid attention to details and our concerns throughout the entire process. Extremely refreshi The entire team were very friendly and professional. They paid attention to details and our concerns throughout the entire process. Extremely refreshing to work with such a wonderful group of professionals. More
Overall excellent Everyone was nice and engaging and really helpful. They worked with me to get me into a car i liked at a good price and would definitely recommend Everyone was nice and engaging and really helpful. They worked with me to get me into a car i liked at a good price and would definitely recommend More
Heather & Darrell Are So Sweet :) I will keep it very blunt. I am a black woman who for some reason has had a very bad experience in the south with "other" people and I can say that th I will keep it very blunt. I am a black woman who for some reason has had a very bad experience in the south with "other" people and I can say that these two people changed my prospective on life. Thank you for being good people. I hope you read this and take it into life with you.This world is so cruel, but you guys made me realize people don't actually hate each other. Keep it up, you change the world one smile at a time. <3 More
Oil change & tires I purchased my Jeep here & the service levels have always been great. Everyone is professsional & is quick to help. I brought the Jeep in for an o I purchased my Jeep here & the service levels have always been great. Everyone is professsional & is quick to help. I brought the Jeep in for an oil change (which was covered under warranty) & asked for a tire rotation which was a little pricey ($29) & to change the air filter ($50!). $50 for an air filter change is too much for a product that costs $18 and took me, someone with an average level of car exp, around 15 minutes to change it myself. Which I happily did. Main point is that I would absolutely return to purchase another vehicle here in the future but once the warranty expires y’all have to have competitive prices for me to bring the Jeep for normal maintenance service. I get it, your a dealership, but maybe some costs need to be reviewed/adjusted in order to bring in more regular maintenance customers. More
Great experience Except for the long waiting time once the decision was made, I was very satisfied with the experience. It was Saturday their busiest day so I can over Except for the long waiting time once the decision was made, I was very satisfied with the experience. It was Saturday their busiest day so I can overlook the wait. Everyone was very friendly and experienced so the deal was well handled. More
Nick Singh We had an excellent experience. Nick Singh was accurate and efficient. He made our car experience wonderful! We definitely will recommend our friends We had an excellent experience. Nick Singh was accurate and efficient. He made our car experience wonderful! We definitely will recommend our friends and family! More