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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,555 reviews
July 27, 2018
a great experience sharon was a great help and a good sales woman she stayed in contact and help through every step of the process into getting my new car sharon was a great help and a good sales woman she stayed in contact and help through every step of the process into getting my new car More
by JMURRAY4596
Verified CustomerEmployees Worked With
sharon hester
July 27, 2018
Cool!!! Service was fast with Good spirit from the attendant..I can't remember his name..but was very nice..very convenient. Gave good advice also.i recommend Service was fast with Good spirit from the attendant..I can't remember his name..but was very nice..very convenient. Gave good advice also.i recommend keeping him in his position or better More
by erekscales9
Employees Worked With
Jarred..and the big cuban guy!!!, CHAUNCEY DENTON
July 27, 2018
Remarkable Professional and efficient staff. Very helpful and informative. Great service. Everyone was nice and helpful. I always use this dealership because of Professional and efficient staff. Very helpful and informative. Great service. Everyone was nice and helpful. I always use this dealership because of how fast I am able to get out even without an appointment. More
by travian.s360
Employees Worked With
Kraky
July 27, 2018
Oil change Everyone was very courteous , my visit for my oil change was taken care of in a good time and the service employee was very kind and attentive. Everyone was very courteous , my visit for my oil change was taken care of in a good time and the service employee was very kind and attentive. More
by aprilndrwd
Employees Worked With
Lance Chapin
July 27, 2018
Excellent Sales person, Nick Singh, took the time to listen to my needs and helped me pick out the vehicle I wanted AND in my favorite color. Sales person, Nick Singh, took the time to listen to my needs and helped me pick out the vehicle I wanted AND in my favorite color. More
by FVILLAREAL7979
Employees Worked With
Nick Singh
July 26, 2018
"Quality" The quality of care and service was beyond what I have experienced before. They were courtesy, friendly and efficent. I did have a specific car that I The quality of care and service was beyond what I have experienced before. They were courtesy, friendly and efficent. I did have a specific car that I wanted, all I knew is that I wanted a car. I was asked what I would like in a car, I told Mark Gosling and he got me what I asked for and I am VERY happy! I had to take my car back to the service department and even in that department I was given the best customer service by Heather Kratky. Rick hendercks Chrysler has shown me the best customer experience from the sales department to the service department. I will not be changing dealerships for anyone or anything. Thank You Rick Hendericks Chrysler Team "Duluth" More
by LADYSPARTAN123
Employees Worked With
Mark Gosling, Heather Kratky
July 26, 2018
7 HOURS LATER... ALMOST 7 HOURS LATER I WAS BLESS TO DRIVE OFF IN A 2019 JEEP WENT TO GET A SECOND CAR FOR MY HOUSEHOLD AND BLESS WITH A BRAND NEW AUTO ALMOST 7 HOURS LATER I WAS BLESS TO DRIVE OFF IN A 2019 JEEP WENT TO GET A SECOND CAR FOR MY HOUSEHOLD AND BLESS WITH A BRAND NEW AUTO More
by Deanna.Williams
Employees Worked With
T.T. KWANI BRANDON
July 26, 2018
Friendly and knowledgeable of my issues. The service person was friendly and knowledgeable of my issues. He explained the issues for recall and the it would not be a problem to repair it. The service person was friendly and knowledgeable of my issues. He explained the issues for recall and the it would not be a problem to repair it. More
by Nate
Employees Worked With
Branden Laskowski
July 26, 2018
Took way too long My recall service estimated to take one hour took two and a half. Another customer in for an oil change waited three hours. Not acceptable. Communi My recall service estimated to take one hour took two and a half. Another customer in for an oil change waited three hours. Not acceptable. Communication and shop scheduling is a problem. May return to my old dealer for Jeep service even though it is much farther away. More
by steve
Employees Worked With
Service advisor
July 25, 2018
Outstanding service despite scheduling and parts order error I had scheduled an appointment to have the timing belt and water pump replaced on my vehicle. When I arrived the service adviser was not able to find I had scheduled an appointment to have the timing belt and water pump replaced on my vehicle. When I arrived the service adviser was not able to find my appointment and then discovered that they had not ordered the parts required to complete the work. He was able to send someone to pick up the parts and had the vehicle ready for me the next day by 10:00am. Although I was expecting to get the work done the same day while I waited for the vehicle, the service adviser was able to recover from the error that was created by the person who scheduled my initial appointment. An outstanding young man who knows how to take care of customers. My compliments to him. - Thanks, John More
by fox_john
Employees Worked With
Cameron Laskowski
