Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Excellent Great customer service and resolving my vehicle grateful for the techs that worked on my vehicle Will recommend to my family and friends and also Great customer service and resolving my vehicle grateful for the techs that worked on my vehicle Will recommend to my family and friends and also will for sure bring my vehicle back for a year additional services More

Excellent Service!!! Lance Chaplin was a great help yesterday. He took care of my A.C issue and the 2 recalls on my fleet truck. Excellent job and great service. Lance Chaplin was a great help yesterday. He took care of my A.C issue and the 2 recalls on my fleet truck. Excellent job and great service. More

Wonderful first experience with Rick Hendrick service Heather, who received me in the service department, was friendly and helpful when I arrived. I brought my vehicle in due to a recall. The service pro Heather, who received me in the service department, was friendly and helpful when I arrived. I brought my vehicle in due to a recall. The service provided to my vehicle was outstanding and now runs better than before. The work was all done under warranty. More

11 mins of service The appointment was at 930 and by 941 my recall inspection/correction was finished. I was only in the building for about half an hour when it could ha The appointment was at 930 and by 941 my recall inspection/correction was finished. I was only in the building for about half an hour when it could have taken four to eight. Great service started working immediately to get me out faster than expected. More

Jeep 3013 Took to long, but good outcome on new car. Sales lady was nice and determined to make this happen for me. Not perfect outcome, but good Took to long, but good outcome on new car. Sales lady was nice and determined to make this happen for me. Not perfect outcome, but good More

Stranded in Atlanta My grand-daughter and I were traveling home from Seattle after a visit with relatives. We had left Seattle on a red-eye flight at 1 am Tuesday morning My grand-daughter and I were traveling home from Seattle after a visit with relatives. We had left Seattle on a red-eye flight at 1 am Tuesday morning, we arrived in Atlanta around 11:30 am. I was exhausted and my feet had swollen horribly on the flight back. My friend picked us up at the Doraville Marta station in my Jeep and we headed back to her house. We didn't make it 2 miles when I turned on the air conditioning in the jeep and the electric lights started flashing, engine lost power, we coasted into a parking lot before it shut off. I was thankful to be off the road. Had no clue who to call for help. My friend found your number and when the wrecker got there I told them to take me to your dealership. Did I mention I live in Westminster, SC. Heather was amazing, she calmed me down and told me that she would do her best to get it looked at first thing in the morning. Then she called Enterprise and helped me get a car so we could get back home. Let me tell you it was a horrible horrible day and she was a blessing. It took two days before they got to it but they worked me in and found the problem and fixed it immediately. I was very thankful when I came down and picked my Jeep up on Friday morning. More

For a change, I had good service here. I've always had terrible service at this service center including, being ignored, scratched car by careless service employee, not solving issues, taki I've always had terrible service at this service center including, being ignored, scratched car by careless service employee, not solving issues, taking too long to solve an issue, being told it is my bad luck that service is not good (that guy is still there), and this list can go on and on and on. HOWEVER, this is the first time I experienced good service. Heather is fantastic and very responsive. Please don't lose her. Kenneth is really good too. Seriously, don't lose the good ones. More

Great service Thanks Knieco Daniels for all your help and hard work. Thank to Mr. Brandon Smith in the Finance department. Thanks to all the sales managers. Thanks Knieco Daniels for all your help and hard work. Thank to Mr. Brandon Smith in the Finance department. Thanks to all the sales managers. More

Poor mechanic service I do not care for pressure sales at service department. Always they try to bump higher rates for any service items such as oil changes. When I h I do not care for pressure sales at service department. Always they try to bump higher rates for any service items such as oil changes. When I had a tire rotation service, it gets worth to drive (shaking whole vehicle), still tried to charge me for fixing. More