Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Excellent, Much better than previous dealer. Excellent service. I came here because of dissatisfaction with service where I purchased the vehicle. This service was much better, with employees Excellent service. I came here because of dissatisfaction with service where I purchased the vehicle. This service was much better, with employees moving quickly to offer assistance and quick resolution of the issue. I will be back. More

Awesome people. Thank you for everything I like everyone n there good people good service totally happy What's else I can say. Thank you. Ram n Chrysler team. Thank you for everything I like everyone n there good people good service totally happy What's else I can say. Thank you. Ram n Chrysler team. More

Christopher Blackwood was awesome Christopher was great to work with...helpful, available, proactive, but not pushy. I enjoyed the transaction and was happy that from first contact to Christopher was great to work with...helpful, available, proactive, but not pushy. I enjoyed the transaction and was happy that from first contact to finishing up the paperwork took less than 24hrs. More

Dealership should know more about their Vehicles I brought my vehicle in with one issue and was told they thought the issue was something else and it would cost me x amount. I paid x amount which mos I brought my vehicle in with one issue and was told they thought the issue was something else and it would cost me x amount. I paid x amount which most of that went to labor, i then was told to drive the vehicle and then everything should be fixed. I drove the vehicle and the check engine light came back on. When I brought it back I was told they think it’s another issue but they’re not sure but it’s going to cost us $1700 but we don’t know if it will fox the issue. I took the vehicle to another dealership and they charged me 1/4 of that to fix the issue and it wasn’t what the dealership told me it was. In total if I would’ve gone with the recommendation from THIS dealership I would’ve been out $2800.00 and still would’ve have had the issue resolved. Highly disappointed and have told colleagues, friends and family to never come here. This is the second time I’ve been over charged at this dealership and the issue has never been resolved. More

Excellent Great customer service and resolving my vehicle grateful for the techs that worked on my vehicle Will recommend to my family and friends and also Great customer service and resolving my vehicle grateful for the techs that worked on my vehicle Will recommend to my family and friends and also will for sure bring my vehicle back for a year additional services More

Excellent Service!!! Lance Chaplin was a great help yesterday. He took care of my A.C issue and the 2 recalls on my fleet truck. Excellent job and great service. Lance Chaplin was a great help yesterday. He took care of my A.C issue and the 2 recalls on my fleet truck. Excellent job and great service. More

Wonderful first experience with Rick Hendrick service Heather, who received me in the service department, was friendly and helpful when I arrived. I brought my vehicle in due to a recall. The service pro Heather, who received me in the service department, was friendly and helpful when I arrived. I brought my vehicle in due to a recall. The service provided to my vehicle was outstanding and now runs better than before. The work was all done under warranty. More

11 mins of service The appointment was at 930 and by 941 my recall inspection/correction was finished. I was only in the building for about half an hour when it could ha The appointment was at 930 and by 941 my recall inspection/correction was finished. I was only in the building for about half an hour when it could have taken four to eight. Great service started working immediately to get me out faster than expected. More

Jeep 3013 Took to long, but good outcome on new car. Sales lady was nice and determined to make this happen for me. Not perfect outcome, but good Took to long, but good outcome on new car. Sales lady was nice and determined to make this happen for me. Not perfect outcome, but good More