Rick Hendrick Chrysler Dodge Jeep RAM Duluth

great experience Cameron was very helpful! I needed an oil change and 60K mile checkup. The work was done on time and the service was great. Thank you. Cameron was very helpful! I needed an oil change and 60K mile checkup. The work was done on time and the service was great. Thank you. More

Best Service Person I've ever found at a dealer. Ask for Heather !....all knowledge about my car, best attitude ever, all answers I was looking for and more important, my car was serviced on time. Th Ask for Heather !....all knowledge about my car, best attitude ever, all answers I was looking for and more important, my car was serviced on time. Thanks Heather ! More

great service but The service was great; I was taken care of quickly and the quality of work was great. But technician said I should flush coolant and power steering fl The service was great; I was taken care of quickly and the quality of work was great. But technician said I should flush coolant and power steering fluid and was quoted about $380. That is very high. For about $30 worth of fluids you want to change $350. so I declined and had it done for less than 50%. More

Great The 2 salesperson were knowledgeable, friendly and explained concerns I had with some issues. They explain the operation of the vehicle, they explai The 2 salesperson were knowledgeable, friendly and explained concerns I had with some issues. They explain the operation of the vehicle, they explained the different models. They performed great Team Work. More

Rattle My Jeep had a rattling sound when it was cold. I took it to Rick Hendrick to find out what was going on since it is under a year old. Turned out that My Jeep had a rattling sound when it was cold. I took it to Rick Hendrick to find out what was going on since it is under a year old. Turned out that the company that installed the lift kit used the wrong size bolts to reinstall the muffler. Heather got it straightened out and even got me a loaner vehicle while the techs figured out and fixed the issue. More

Makes it simple They really have a great deal for a tire rotation and oil change. Call, make an appt, dire in, wat a few minutes and drive back out. hard to find a They really have a great deal for a tire rotation and oil change. Call, make an appt, dire in, wat a few minutes and drive back out. hard to find a place to do both and they do at a great price. Thanks More

Customer Service is OUTSTANDING! I am still a little leary of dealership's service centers. I feel like they err on the side of saving the company money. I still think there may be I am still a little leary of dealership's service centers. I feel like they err on the side of saving the company money. I still think there may be something more wrong with my car than alignment and new tires. It's still pulling to the right and makes a vibration at 40 mph. I haven't addressed it with the dealership because I just picked it up Friday night and I had to wait for quite awhile for them to finish it. They are very customer friendly. More

Value Good service to understand what we want and where we find Value. Zach rapidly understood what would be a good deal for us and that we alwere a value b Good service to understand what we want and where we find Value. Zach rapidly understood what would be a good deal for us and that we alwere a value buyer More

Excellent professional service provided with a smile. Heather is the best. She is patient and product savvy. I rate her a 10! We went ok bring our other vehicles clues to her to have them serviced. Ser Heather is the best. She is patient and product savvy. I rate her a 10! We went ok bring our other vehicles clues to her to have them serviced. Service with a smile. More

Service rep Heather Kratky is the gem of Hendrick Duluth!! My past experiences at Rick Hendrick Chrysler Dodge Jeep RAM Duluth were not good. This time was very different …. Ms. Kratky changed my entire perce My past experiences at Rick Hendrick Chrysler Dodge Jeep RAM Duluth were not good. This time was very different …. Ms. Kratky changed my entire perception of the dealership's service center. Ms.. Kratky handled multiple recalls on two of my vehicles with professionalism and on schedule. What a fantastic change from the past! I'll use the service center again. More