Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Service and recall Service representative was pleasant and managed to address not only the regular service but addressed the factory recall at the same time without an a Service representative was pleasant and managed to address not only the regular service but addressed the factory recall at the same time without an appointment. More
Why I come to Hendricks My service center person, Heather Kratky, is the best I have encountered in the 4 years I have been coming to Hendricks. She's Great!! As a matter a My service center person, Heather Kratky, is the best I have encountered in the 4 years I have been coming to Hendricks. She's Great!! As a matter a fact she is the only reason I still come to Hendricks. More
Kept my car for repairs for 4 days🤨 I took my car in for repairs, at around 1:30pm on a Monday. My warranty company approved repairs the following day at 2:30pm. On Thursday I call to ch I took my car in for repairs, at around 1:30pm on a Monday. My warranty company approved repairs the following day at 2:30pm. On Thursday I call to check on the status of my car, and they hadn't even started to work on it. I literally had to cause the biggest scene in order to get it done by Friday at noon. Their wait times are a horror. You won't get a loaner from the get go, so be prepared to borrow a car, for 3-4 days and on the fourth day when you throw a fit, then they'll give you a loaner... will not bring my business here again. More
Service My service was good accept that my fluids was not done having to return again. More discounts are needed and I hope that my car fluids were the only t My service was good accept that my fluids was not done having to return again. More discounts are needed and I hope that my car fluids were the only thing that was missed. More
Car Service I came in for routine oil change and tire rotation. The staff was professional and answered all of my concerns. The waiting room was clean. I came in for routine oil change and tire rotation. The staff was professional and answered all of my concerns. The waiting room was clean. More
New car Jeep Renegade Shanee Odum was the most wonderful and helpful sales from Rick Hendricks, she made everything go smoothly as possible. I would recommend her for a nex Shanee Odum was the most wonderful and helpful sales from Rick Hendricks, she made everything go smoothly as possible. I would recommend her for a next sale! More
Awesome I work with Ben he was really nice and informative. Money wise I work with Rich and got a great deal. With them together I bought my dream Rubicon!! I work with Ben he was really nice and informative. Money wise I work with Rich and got a great deal. With them together I bought my dream Rubicon!! More
Pleasent and quick I went in for a oil change and it was quick. They were nice and the waiting area was clean. I will definitely be back to get my car serviced there aga I went in for a oil change and it was quick. They were nice and the waiting area was clean. I will definitely be back to get my car serviced there again. More
Definitely Would Not Recommend Anyone To Buy From Here They pulled the classic bait and switch on me. I had a question, they would put it off for the next 10 times I asked. They pulled the classic bait and switch on me. I had a question, they would put it off for the next 10 times I asked. More
Great Experience I had the experience at this dealership. I worked with Brion Moore and he was amazing. He never gave up on working the deal with me. When I wanted to I had the experience at this dealership. I worked with Brion Moore and he was amazing. He never gave up on working the deal with me. When I wanted to give up and throw in the towel he told me to give him a few more days. Brion put me in a vehicle that was more than what I expected. He got me in a vehicle that I truly love and can afford. I will not buy another vehicle from anyone but him. He will be me my sales rep forever...lol. Thank you to the supervisors and finance managers that also assisted in closing the deal. I walked out of there very pleased. More