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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,580 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,580 reviews

August 23, 2018

Great over all experience. My overall experience was great. My sales persons Shanee and Elvis were the best. They were none pushy, very polite and respectful. They were even More

by CRE0480
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanee Odum , Elvis Garcia
Nov 22, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cre0480, we're glad to hear you enjoyed your visit.

August 23, 2018

Good quality I would this service center to anyone they are good and take cares of business gets you in and out as fast as they can. More

by quavari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD PANNONE
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Quavari, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Duluth!

August 23, 2018

Richard was very helpful getting fast and courteous service Courteous service every time I visit.Gets me in and out fast tells me about service work preformed on my truck and next visit maintenance needed. More

by jthom146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD PANNONE
Nov 22, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Jthom146! We're so happy we were able to help you out!

August 23, 2018

Vey detail concern the service of the car. I gave the rating of 5 star because the about the concern and safety and the and how to keep the car healthy. Keep up the good work. More

by MJt1802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Llance
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Martha1802, reviews like this give us motivation and help us ensure we provide high-quality care.

August 23, 2018

2018 Chrysler 300 Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Onl More

by AMVeller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, CHAUNCEY DENTON
Nov 22, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

August 23, 2018

A happy and no-haggle experience! I was greeted with a smile and pleasant atmosphere. Nick was engaging and efficient with helping me finalize my first car purchase. Time well spent. More

by KASJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh, McDaniels Nsabinla, RICHARD PANNONE
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kasjw, reviews like this give us motivation and help us ensure we provide high-quality care.

August 22, 2018

Slow, Incompetent and False claims. Avoid at all costs. Anything outside of the service department is a joke. Everyone has their own agenda and will work on their time, not yours. I had More

by SouthernOffroad78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH
August 22, 2018

Recalls My visit was excellent. Heather Kratky took care of my needs while waiting on my truck and kept me informed the whole time. Thanks again More

by cbsmith4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob, Heather
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cbsmith4, thank you so much for the positive review!

August 22, 2018

Poor service Your service told me if I didn't like the services I was getting to my car to another dealer Darrell Wilson. I have had nothing but poor service every More

by DKFRYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dkfrye, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience.

August 22, 2018

Terrific customer service Kenneth did a great job of recommending the appropriate services and kept me apprised of the status. Terrific experience and I would recommend to oth More

by christopher.boyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
Nov 24, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Christopher.boyles, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth.

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