
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Rick Hendrick We went in to buy a hellcat and sales person Malik was outstanding from start to finish, we took a few days to buy and make up our minds and he helped We went in to buy a hellcat and sales person Malik was outstanding from start to finish, we took a few days to buy and make up our minds and he helped every step of the way, I would buy again from this excellent team. More
Great experience I came in for a recall and was admittedly checked in and out within a hour. They made it so easy for me and keeping me there for a long period of time I came in for a recall and was admittedly checked in and out within a hour. They made it so easy for me and keeping me there for a long period of time. More
Great deal From the time I walk through the door talk to the receptionist talk to the salesman by the way his name is Carlos everything was just great From the time I walk through the door talk to the receptionist talk to the salesman by the way his name is Carlos everything was just great More
Heather is AMAZING Heather always ensures i understand and my needs are met. She is kind and patient with me. I love working with her. I appreciate the way she makes me Heather always ensures i understand and my needs are met. She is kind and patient with me. I love working with her. I appreciate the way she makes me feel important and informed More
Service as it should be; service! In early, out faster then anticipated. This is exactly why I’ll be coming back. Staff and tech know their jobs and keep a smile on my face. Thanks In early, out faster then anticipated. This is exactly why I’ll be coming back. Staff and tech know their jobs and keep a smile on my face. Thanks! More
Excellent costumer service. They understood my needs and I got a GOOD DEAL, GOOD INTEREST RATE, and not worries in the process credit . Thank you to McDaniel, Felipe and Allan They understood my needs and I got a GOOD DEAL, GOOD INTEREST RATE, and not worries in the process credit . Thank you to McDaniel, Felipe and Allan for their excellent costumer service. More
Customer service The customer service was outstanding they really make u feel welcome they also go the extra mile to make u happy!!!!!!!!! Didnt get what I aimed to ge The customer service was outstanding they really make u feel welcome they also go the extra mile to make u happy!!!!!!!!! Didnt get what I aimed to get but I am still satisfied with the vehicle choice. More
Remarkable Customer Service My car battery died and the other dealership could not see me until next week, stop by Hendricks, Lance took care of me, REMARKABLE SERVICE My car battery died and the other dealership could not see me until next week, stop by Hendricks, Lance took care of me, REMARKABLE SERVICE More
Great, friendly service Brought car in for tire patch and turn around time was really quick and team was friendly as usual. Like they enjoyed being there vs. people just goi Brought car in for tire patch and turn around time was really quick and team was friendly as usual. Like they enjoyed being there vs. people just going through the motions. Keep it up. You need to update your employee list to show service people when Service is selected for reason for visit. You will get better feedback to the right people. More
A recall appointment, that started out bad, but end up good! I showed up for my recall appointment with my daughter's Jeep. I setup the appointment for two weeks out. I followed up with a call the day before to I showed up for my recall appointment with my daughter's Jeep. I setup the appointment for two weeks out. I followed up with a call the day before to confirm my appointment. I showed up and guess what - no part. Not only that, the part wouldn't be available for another 3-5 weeks. I was upset and fit to be tied. It was a part that could cause a crash without any warning. I did my part by calling to confirm the appointment and that the part was in. Yet, there we were. The Good News: The service manager took charge of the situation, got me a loaner car, found the hard to find part and had everything done within 48 hours. I was impressed with the professionalism, the no-nonsense attitude, the response to my situation and the speed to which everything was taken care of. I would definitely recommend these guys and especially Darrell. More