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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,580 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,580 reviews

August 28, 2018

Brilliant! The lady that helped me out is always so courteous and attentive. The service was professional and quick. I will keep on using your services and would More

by mcalero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blonde lady with short hair I can’t remember her name
Nov 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mcalero, your satisfaction is our top priority.

August 27, 2018

Not Satisfied Initially I took my Jeep in for product recall. The service department kept my Jeep for a week without notifying me that the part needed was not avail More

by muhammadh.abdullah
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Branden Laskowski, Service Advisor
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi there, I would like to get some more details about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (678) 369-6704 so we can work towards a resolution.

August 27, 2018

Service Well. It took so long. And now as of today. All these light on the dash is on? Why. I need to come back up to Duluth again in the morning. I live in A More

by WELLONS52B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hester
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Wellons52b! We're so happy we were able to help you out!

August 26, 2018

I got a car They staff really helped me to get a new vehicle. My vehicle had started having major issues and I needed one bad. Thanks to Sharon Heston I got exact More

by erickacd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Sharon Heston, STEVE OSTROVICH
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 25, 2018

Great management! Friendly staff, great management, Tylor and Alan, friendly sales mans. Clean dealership and good variety of cars to choose from compact cars to Trucks More

by ALEJANDROPARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ariel
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Alejandroparra! We're so happy we were able to help you out!

August 25, 2018

The only dealership I will ever go to ! I Have been going to this dealership for two years now ! The staff is AMAZING, they are consistent with great customer service! They do amazing work! More

by ann.gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon k , and Heather
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ann.gould, we're happy to hear you had such a positive experience with our team!

August 25, 2018

nice experience The staff is very responsive to the customer when you pull into the service center. Even when they are all busy, they take the time to let you know t More

by kenny.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin - (the BEST!)
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Kenny.harris! We're so happy we were able to help you out!

August 24, 2018

Accommodating of an out-of-town customer My vehicle broke down while visiting the Duluth area. I had the vehicle towed to the dealership on a Sunday evening. Early Monday morning, Lance conta More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello William, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!

August 24, 2018

Great service Very friendly and helpful service rep, Brandon. No complaints. He went above and beyond finding out the history of my jeep from service of two other d More

by CPSALAZAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in Service
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cpsalazar, thank you so much for the positive review!

August 24, 2018

Great service and best deal My family and I have been to servers dealerships and so far they had the best deal. Great service and all the staffs are really friendly. Nice and nea More

by SarahJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sarahj, we're glad to hear you enjoyed your visit.

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