Rick Hendrick Chrysler Dodge Jeep RAM Duluth

New Tires and Recall Work Heather was my service rep, she was FANTASTIC. She explained the issues to me, gave me an accurate quote, timeline and called me when she said she wou Heather was my service rep, she was FANTASTIC. She explained the issues to me, gave me an accurate quote, timeline and called me when she said she would. I had a fantastic experience thanks to Heather! More

Awesome Lance in the service department is very understanding and helpful. I really appreciate his service. He worked on my warranty repairs a couple times an Lance in the service department is very understanding and helpful. I really appreciate his service. He worked on my warranty repairs a couple times and, every time, he exceeded my expectations. Thanks Lance! More

Perfect 10’s Every time I Come in Heather is beyond helpful. She explains everything to me and makes sure that I’m always very well informed. They are always respe Every time I Come in Heather is beyond helpful. She explains everything to me and makes sure that I’m always very well informed. They are always respectful and friendly. More

Lance Chapin the Service Tech Lance goes above and beyond to insure you are satisfied. Went in for oil change and another small issue. Everything was taken care of in a timely mann Lance goes above and beyond to insure you are satisfied. Went in for oil change and another small issue. Everything was taken care of in a timely manner. More

Superior customer service I had a great experience from being greeted by my salesperson Christopher until signing the contract with McDaniel. I had an awesome experience and wi I had a great experience from being greeted by my salesperson Christopher until signing the contract with McDaniel. I had an awesome experience and will definitely refer friends and family. More

Door, and cámara repair The personal was exelent, friendly, and ready to help, my only conceden is that my rear camera is not working Property and the personal said that is n The personal was exelent, friendly, and ready to help, my only conceden is that my rear camera is not working Property and the personal said that is normal, and it os not. The last person with Whom i speake is trying to do the Best to fix it More

Big thank you Thank you for the great efforts done to get the car delivered on the same day as requested proffessional team great experience car is lovely amazing d Thank you for the great efforts done to get the car delivered on the same day as requested proffessional team great experience car is lovely amazing deal is finance and sales team rock ikeea and steven and billy are great and they drove in a verg bad weather to get the car asap and they made my day and i am really grateful i think i have problem with the apply play and will check it with the dealer ofcourse but other than that everything is just amazing More

To long to get out I had cash. It took almost two hours. I was also promised another key. I got it but took 10 calls yo set it up yo come get it I had cash. It took almost two hours. I was also promised another key. I got it but took 10 calls yo set it up yo come get it More

lack of customer service, just focused on selling cars i purchased my Pacifica on July 4th, but i wasn't able to pick it up till July 7th. Apparently it had a recall and i wasn't made aware of it till the i purchased my Pacifica on July 4th, but i wasn't able to pick it up till July 7th. Apparently it had a recall and i wasn't made aware of it till the end. On July 4th i informed 3 employees the car was dirty, since it had been sitting for well over 8 months on the dealer lot. The dirty car had not been addressed because the employees were more concentrated on selling cars and not concentrated on listening to the customers. i do need to take the Pacifica back to the dealership, so they can finish up installing driver side and passenger side door scratch film. i paid for it, but the employees are so focused on selling cars that they are missing out on the smaller details. i will not ever by a car from RICK HENDRICKS AGAIN OR REFER ANYONE TO THEM!!! More