Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Customer service The customer service was outstanding they really make u feel welcome they also go the extra mile to make u happy!!!!!!!!! Didnt get what I aimed to ge The customer service was outstanding they really make u feel welcome they also go the extra mile to make u happy!!!!!!!!! Didnt get what I aimed to get but I am still satisfied with the vehicle choice. More

Remarkable Customer Service My car battery died and the other dealership could not see me until next week, stop by Hendricks, Lance took care of me, REMARKABLE SERVICE My car battery died and the other dealership could not see me until next week, stop by Hendricks, Lance took care of me, REMARKABLE SERVICE More

Great, friendly service Brought car in for tire patch and turn around time was really quick and team was friendly as usual. Like they enjoyed being there vs. people just goi Brought car in for tire patch and turn around time was really quick and team was friendly as usual. Like they enjoyed being there vs. people just going through the motions. Keep it up. You need to update your employee list to show service people when Service is selected for reason for visit. You will get better feedback to the right people. More

Great over all experience. My overall experience was great. My sales persons Shanee and Elvis were the best. They were none pushy, very polite and respectful. They were even My overall experience was great. My sales persons Shanee and Elvis were the best. They were none pushy, very polite and respectful. They were even able to provide me financing for a vehicle that exceeded my expectation. I didn’t think it was possible with a chapter 7 but they made it happen. Thank you! More

Good quality I would this service center to anyone they are good and take cares of business gets you in and out as fast as they can. I would this service center to anyone they are good and take cares of business gets you in and out as fast as they can. More

Richard was very helpful getting fast and courteous service Courteous service every time I visit.Gets me in and out fast tells me about service work preformed on my truck and next visit maintenance needed. Courteous service every time I visit.Gets me in and out fast tells me about service work preformed on my truck and next visit maintenance needed. More

Vey detail concern the service of the car. I gave the rating of 5 star because the about the concern and safety and the and how to keep the car healthy. Keep up the good work. I gave the rating of 5 star because the about the concern and safety and the and how to keep the car healthy. Keep up the good work. More

2018 Chrysler 300 Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Onl Call center F. sales people B, Finance guy A+, interest rate F-, total time there.. 2:45pm till 6:15pm, Car Nice! Refinance in my near future. Online it says "save 1.5 hours off your time at the dealership, fill this credit app out now," so I did. Get there credit hasn't even been pulled yet. This was a huge issue because when the call center set the appointment up with me I wanted to make sure I was approved before I drove all the way out there ATLANTA TRAFFIC :(, I was assured I had 36 banks willing to work with me with no money down, but when I got there....nope, long story short they found a bank to finance me 21% interest, with really high payments... Normally I would pass but am in need of a vehicle badly, and i did drive all the way out there. My sales guy was cool, but green, very green, he did have a lot of support from fellow employees, and a good kid in general. Sales manager really cool guy, Had his guys back, The time I spent there was quite ridiculous, especially after I supposedly filled out everything online, beware of the call center, worst part about this experience, don't trust what they tell you. The best part about my experience was the finance guy, he was laid back, very efficient (fast) kind and friendly. Although my overall experience wasn't great. I did get approved when I wasn't sure I could, I did leave with a car, but need to refinance quickly, It did take forever, that really sucked. But at the end of the day, they did what they said they could do. Did I mention I need to refinance quick!? Best Regards to all of you Anthony Veller More

A happy and no-haggle experience! I was greeted with a smile and pleasant atmosphere. Nick was engaging and efficient with helping me finalize my first car purchase. Time well spent. I was greeted with a smile and pleasant atmosphere. Nick was engaging and efficient with helping me finalize my first car purchase. Time well spent. More

A recall appointment, that started out bad, but end up good! I showed up for my recall appointment with my daughter's Jeep. I setup the appointment for two weeks out. I followed up with a call the day before to I showed up for my recall appointment with my daughter's Jeep. I setup the appointment for two weeks out. I followed up with a call the day before to confirm my appointment. I showed up and guess what - no part. Not only that, the part wouldn't be available for another 3-5 weeks. I was upset and fit to be tied. It was a part that could cause a crash without any warning. I did my part by calling to confirm the appointment and that the part was in. Yet, there we were. The Good News: The service manager took charge of the situation, got me a loaner car, found the hard to find part and had everything done within 48 hours. I was impressed with the professionalism, the no-nonsense attitude, the response to my situation and the speed to which everything was taken care of. I would definitely recommend these guys and especially Darrell. More