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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,555 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,555 reviews

August 28, 2018

Door, and cámara repair The personal was exelent, friendly, and ready to help, my only conceden is that my rear camera is not working Property and the personal said that is n More

by CESARAMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remembre the name of that lady
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Cesaramp, we really appreciate your feedback!

August 28, 2018

Big thank you Thank you for the great efforts done to get the car delivered on the same day as requested proffessional team great experience car is lovely amazing d More

by AMYSHAWKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikeea and billy, STEVE OSTROVICH
Nov 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Amyshawki, we are so pleased you enjoyed your visit to Hendrick Chrysler Dodge Jeep RAM Duluth!

August 28, 2018

To long to get out I had cash. It took almost two hours. I was also promised another key. I got it but took 10 calls yo set it up yo come get it More

by RICHARDBASS52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Singh
Nov 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Richardbass52, we appreciate you taking the time to leave us this feedback.

August 28, 2018

lack of customer service, just focused on selling cars i purchased my Pacifica on July 4th, but i wasn't able to pick it up till July 7th. Apparently it had a recall and i wasn't made aware of it till the More

by mzafzal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
salesperson, sales manager, and business manager
Nov 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mzafzal, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

August 28, 2018

Brilliant! The lady that helped me out is always so courteous and attentive. The service was professional and quick. I will keep on using your services and would More

by mcalero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blonde lady with short hair I can’t remember her name
Nov 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mcalero, your satisfaction is our top priority.

August 27, 2018

Not Satisfied Initially I took my Jeep in for product recall. The service department kept my Jeep for a week without notifying me that the part needed was not avail More

by muhammadh.abdullah
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Branden Laskowski, Service Advisor
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi there, I would like to get some more details about your experience with us. We hope you are willing to give us another chance. Please reach out to us at (678) 369-6704 so we can work towards a resolution.

August 27, 2018

Service Well. It took so long. And now as of today. All these light on the dash is on? Why. I need to come back up to Duluth again in the morning. I live in A More

by WELLONS52B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hester
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Wellons52b! We're so happy we were able to help you out!

August 26, 2018

I got a car They staff really helped me to get a new vehicle. My vehicle had started having major issues and I needed one bad. Thanks to Sharon Heston I got exact More

by erickacd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon and Sharon Heston, STEVE OSTROVICH
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 25, 2018

Great management! Friendly staff, great management, Tylor and Alan, friendly sales mans. Clean dealership and good variety of cars to choose from compact cars to Trucks More

by ALEJANDROPARRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Ariel
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Alejandroparra! We're so happy we were able to help you out!

August 25, 2018

The only dealership I will ever go to ! I Have been going to this dealership for two years now ! The staff is AMAZING, they are consistent with great customer service! They do amazing work! More

by ann.gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon k , and Heather
Nov 21, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ann.gould, we're happy to hear you had such a positive experience with our team!

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