Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Used car purchase Our salesperson Sharon Hester was very friendly and couteous . Easy to deal with . Worked with us to make a deal we were very happy with Our salesperson Sharon Hester was very friendly and couteous . Easy to deal with . Worked with us to make a deal we were very happy with More
Awful service. We found a hard to find vehicle that we were j retested in. Salesman was good and worked with us. Service tech was awful. Loose bolts everywhere, spla We found a hard to find vehicle that we were j retested in. Salesman was good and worked with us. Service tech was awful. Loose bolts everywhere, splash shield was about to come off by the time we got home. Vehicle was low on fluids and had to go back just to be topped off. More
Free oil change for previous bad experience I had a previous experience whereI waited after being told I would be out in an hour - checked with service desk after sitting for one and a half hour I had a previous experience whereI waited after being told I would be out in an hour - checked with service desk after sitting for one and a half hours and they hadnt even started- so I was upset- the manager Dawn believe was her name? Intervened and got me taken care of and offered me complimentary free oil change. I was satisfied the pridessional way the manager handled the situation. Thank you More
Lance exceeded my expectations Probably the best experience I have ever had at a a Service Dept. First time here, but I will be back. Felt like I was the only customer Probably the best experience I have ever had at a a Service Dept. First time here, but I will be back. Felt like I was the only customer More
Excellent Service with attention to details. The service was excellent with employees going beyond the call of duty. As a customer I was thoroughly satisfied. I would recommend dealership to othe The service was excellent with employees going beyond the call of duty. As a customer I was thoroughly satisfied. I would recommend dealership to others. More
Oil change They as a group made it easy and convenient for my time schedule to drop off the vehicle get it serviced pay for it and get it back all items comple They as a group made it easy and convenient for my time schedule to drop off the vehicle get it serviced pay for it and get it back all items completed. More
Salesmanship Our experience purchasing a vehicle from Rick Hendricks, the process was exceptional good and it ran smoothly. When it came to fulfillment, there wher Our experience purchasing a vehicle from Rick Hendricks, the process was exceptional good and it ran smoothly. When it came to fulfillment, there where a few miscommunication problems between the salesmen, detail shop, & the buyers of the vehicle. At first we felt taken for granted for our time, but with the assistance from the managers everything was fixed and exceptional to our liking . More
Service Came in for a oil change and Branden Laskowski was super nice. He even gave advice for future service. I would definitely recommend Rick Hendrick Chry Came in for a oil change and Branden Laskowski was super nice. He even gave advice for future service. I would definitely recommend Rick Hendrick Chrysler Dodge to others for their outstanding customer service. More
Disception From being passed on to different mgrs, to lies about the credit status, to being told to let the bank come get ny daughters car, it was a horrific ex From being passed on to different mgrs, to lies about the credit status, to being told to let the bank come get ny daughters car, it was a horrific experience. More
I made my first oil change today. I feel I am lucky to experience the great service and the people today in Rick Hendrick Jeep today. Please say thank you to Mr. Cameron Laskowsk I feel I am lucky to experience the great service and the people today in Rick Hendrick Jeep today. Please say thank you to Mr. Cameron Laskowski for me. I will be happy to continue this joyous relationship with your team. My Jeep runs better now. Thank you for your great job! More