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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,580 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,580 reviews

September 14, 2018

Easy, cooperative, and friendly. Employees were very friendly, understanding, and eager to meet you needs. Was nice not to have the usual pushy car salesman theme. Very courteous staf More

by TAYLOR.R.GLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik, STEVE OSTROVICH
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Taylor.r.glenn, thank you for sharing your positive experience!

September 14, 2018

Recall service Service advisor has poor customer service mind and slow and lazy responsive work attitude. He is Not doing what he promised to customer. Doesnt care o More

by CHRISYKONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Branden laskowski
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Chrisykong, we regret to hear that you had this experience with us.

September 13, 2018

Great service IKEA was awesome! She made sure she followed up with me. She worked hard to get me into my vehicle. Couldn’t have had a better experience. More

by NAHREISIAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikea Haywood
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nahreisiad, it's experiences like yours that really keep us motivated!

September 13, 2018

Wonderful!!!!! Nick Singh was very helpful. He listened to what I was looking for and made recommendations. I test drive 2 vehicle and looked at a few others. Nick More

by MASTERROOP
Recommend Dealer
Yes
Employees Worked With
Nick and his boss. I am sorry, I do not remember his name.
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Masterroop, we appreciate you taking the time to leave us this feedback.

September 12, 2018

Lance Chapin is awesome Lance Chapin service advisor is awesome very helpful made my service easy!! I will bring my jeep here whenever needed. Thank you Lance you are an asse More

by boocis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
September 12, 2018

They are very hard to reach I was sold a nice car by Nick 3wks ago i have called 4 times since cant reach anyone concerning tag questions i called my sales rep only to be told he More

by TREESE60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Treese60, thank you for the high star rating!

September 12, 2018

Great service Ikeea was wonderful and knowledgeable. This young woman needs to be promoted. She helped us beyond my imagination and got my husband just what he want More

by WILLIAMSONP908
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikeea
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Williamsonp908, your satisfaction is our top priority.

September 12, 2018

Professional, great service. Service rep keeps you informed of progress when you’re waiting. Modern facility. Great customer waiting area. Good location for all of greater Atlanta More

by ltrucker135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance, Heather
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Ltrucker135, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations!

September 11, 2018

Awesome They were amazing everybody was friendly and helpful! I would definitely recommend Erick to anybody who goes to the Duluth location, he was super help More

by amberrpearll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick, STEVE OSTROVICH
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us!

September 11, 2018

A breeze....at the end I received a notice for recall on my truck. Calling to make an appointment was horrible. I called 5 times and each time they would put me on hold but More

by AYSIAYZON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 19, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aysiayzon, your wonderful feedback and rating mean a lot to us.

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