Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Started off good, ended terrible Overall the service was ok. It wasn’t until I decided to purchase another car from a sister car dealership that things that were discussed in the deal Overall the service was ok. It wasn’t until I decided to purchase another car from a sister car dealership that things that were discussed in the deal seem to escape memories. I felt like once I purchased the car, the salespersons involved didn’t care anything else about me. I followed my gut feelings about going to another dealership and I didn’t regret it all. More

Awesome Oil Change Professional, efficient and done well oil change. This was the first time that I visited this service center. Upon entering the building, it was cle Professional, efficient and done well oil change. This was the first time that I visited this service center. Upon entering the building, it was clean and well maintained. The service technicians quickly acknowledged me and quickly setup the service request. The estimate provided by the service technician was spot on and the customer area was clean and well maintained. Overall, this was a great experience and I plan to have all my service done here. More

Amazing Service From the initial call to the dealership until the delivery of my new vehicle to my door... I am above pleased. Thank You for all of your assis From the initial call to the dealership until the delivery of my new vehicle to my door... I am above pleased. Thank You for all of your assistance and consideration to make my new vechile purchase hassle & stress free. You guys are amazing!!!! More

Excellent I just want to let Rick Hendricks Dodge Chrysler Jeep on Pleasant Hill Road know that they have a awesome sales associate that is dedicated not only t I just want to let Rick Hendricks Dodge Chrysler Jeep on Pleasant Hill Road know that they have a awesome sales associate that is dedicated not only to her job but to her customers as well. Her name is Sharon Hester and she made sure I was completely satisfied with my purchase even down to the color I wanted, this was the first time I ever bought a new car and I was very nervous in the beginning but Sharon made me feel more at ease with her awesome and easy going personality! So if your in the market for a new vehicle go to Rick Hendricks Dodge Chrysler Jeep on Pleasant Hill Road and ask for Sharon Hester you won?t be disappointed! More

Easy, cooperative, and friendly. Employees were very friendly, understanding, and eager to meet you needs. Was nice not to have the usual pushy car salesman theme. Very courteous staf Employees were very friendly, understanding, and eager to meet you needs. Was nice not to have the usual pushy car salesman theme. Very courteous staff. More

Recall service Service advisor has poor customer service mind and slow and lazy responsive work attitude. He is Not doing what he promised to customer. Doesnt care o Service advisor has poor customer service mind and slow and lazy responsive work attitude. He is Not doing what he promised to customer. Doesnt care of customer valuable time. More

Great service IKEA was awesome! She made sure she followed up with me. She worked hard to get me into my vehicle. Couldn’t have had a better experience. IKEA was awesome! She made sure she followed up with me. She worked hard to get me into my vehicle. Couldn’t have had a better experience. More

Wonderful!!!!! Nick Singh was very helpful. He listened to what I was looking for and made recommendations. I test drive 2 vehicle and looked at a few others. Nick Nick Singh was very helpful. He listened to what I was looking for and made recommendations. I test drive 2 vehicle and looked at a few others. Nick answered all my questions and negotiated with his boss. I eventually made a decision and settled on the first choice. More

They are very hard to reach I was sold a nice car by Nick 3wks ago i have called 4 times since cant reach anyone concerning tag questions i called my sales rep only to be told he I was sold a nice car by Nick 3wks ago i have called 4 times since cant reach anyone concerning tag questions i called my sales rep only to be told he wouldn't be in til days later its apparent that once they sale you a car they are done with you. Sad but true More