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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,555 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,555 reviews

September 22, 2018

Heather is the best Heather's service was so fast and convenient I didn't even need a rental. The service went by quick and qaulity was awesome. Thanks again More

by chawk404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Chawk404, your wonderful feedback and rating mean a lot to us.

September 22, 2018

Oil and tire rotation Service manager Heather is awesome, understands the importance of getting in and out quickly which is very important, last think anyone wants to do is More

by zeerozeero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 21, 2018

My experience was great! Heather was great to work with when I brought my car in for service. Very professional and friendly. She had my best interest in mind when suggesting More

by Emilylsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Mark
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Emilylsmith, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations!

September 21, 2018

Sharon was awesome!!! Went in to finish up a transaction and was introduced to Sharon Hester. She made the finishing steps a breeze compared to the last time. I definitely More

by Storm2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Storm2019, reviews like this give us motivation and help us ensure we provide high-quality care.

September 21, 2018

Fca Duluth car buying experience Everyone at the dealership was very nice and helpful. It was an great experience and I would definitely recommend this dealership to friends and famil More

by MBRISCO108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandi
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 20, 2018

Patience The sales associates showed and gave me the amount of time that I needed to figure if the vehicle I was looking for was a right fit for me financially More

by MARCUSWALKER0683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikeea/kwannzi, RICHARD PANNONE
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2018

Awesome Brian was great, good communication, service was absolutely fantastic. Always asked if I had any questions, I walked in and got service right away. Po More

by JOSEMELGOZA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Josemelgoza97, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth.

September 19, 2018

Customers not always right? Stated issue that my vehicle was having. Waited two weeks to get an appointment only to be told they couldn't duplicate the issue. However there are v More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worked with Brandon
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Carguy123, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

September 19, 2018

Bad experience I made an appointment two weeks in advance to check some weird noise on my 2018 Jeep Grand Cherokee and left my car on time 9:00 am by 5:00 pm I went More

by Grndchrkee18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (678) 369-6704 so we can work towards a solution. Thank you and have a great day. Hi Grndchrkee18, we appreciate your honest feedback, as we are always looking for ways to improve.

September 19, 2018

Great experience a little lengthy but great all in all Provided excellent customer service it took some time to get everything situated and going but all in all I really appreciate the guys that work there More

by KYTTKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanee Odom and Brandon Smith
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kyttkelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth.

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