Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Heather is the best Heather's service was so fast and convenient I didn't even need a rental. The service went by quick and qaulity was awesome. Thanks again Heather's service was so fast and convenient I didn't even need a rental. The service went by quick and qaulity was awesome. Thanks again More
Oil and tire rotation Service manager Heather is awesome, understands the importance of getting in and out quickly which is very important, last think anyone wants to do is Service manager Heather is awesome, understands the importance of getting in and out quickly which is very important, last think anyone wants to do is sit at the dealership waiting More
My experience was great! Heather was great to work with when I brought my car in for service. Very professional and friendly. She had my best interest in mind when suggesting Heather was great to work with when I brought my car in for service. Very professional and friendly. She had my best interest in mind when suggesting services for the future. More
Sharon was awesome!!! Went in to finish up a transaction and was introduced to Sharon Hester. She made the finishing steps a breeze compared to the last time. I definitely Went in to finish up a transaction and was introduced to Sharon Hester. She made the finishing steps a breeze compared to the last time. I definitely recommend her for all your car buying needs. I will definitely refer Sharon and use her again. Thank you Sharon. More
Fca Duluth car buying experience Everyone at the dealership was very nice and helpful. It was an great experience and I would definitely recommend this dealership to friends and famil Everyone at the dealership was very nice and helpful. It was an great experience and I would definitely recommend this dealership to friends and family. More
Patience The sales associates showed and gave me the amount of time that I needed to figure if the vehicle I was looking for was a right fit for me financially The sales associates showed and gave me the amount of time that I needed to figure if the vehicle I was looking for was a right fit for me financially. They showed great patience and gave me a financial education along the way. More
Awesome Brian was great, good communication, service was absolutely fantastic. Always asked if I had any questions, I walked in and got service right away. Po Brian was great, good communication, service was absolutely fantastic. Always asked if I had any questions, I walked in and got service right away. Polite. More
Customers not always right? Stated issue that my vehicle was having. Waited two weeks to get an appointment only to be told they couldn't duplicate the issue. However there are v Stated issue that my vehicle was having. Waited two weeks to get an appointment only to be told they couldn't duplicate the issue. However there are videos online of the issue some vehicles are having. Also sales person who scheduled appointment actually heard and listened to the issue before scheduling and was aware of it. Tech chose not to service in fear of being charged back by dodge More
Bad experience I made an appointment two weeks in advance to check some weird noise on my 2018 Jeep Grand Cherokee and left my car on time 9:00 am by 5:00 pm I went I made an appointment two weeks in advance to check some weird noise on my 2018 Jeep Grand Cherokee and left my car on time 9:00 am by 5:00 pm I went back to the dealer to pick up mi Jeep and they told me that it was not possible to take it to the shop.......so nobody could take care of my suv. The lady who always do the check in me in service department was very nice and respectful as always (Heather) but the person in charge of my service was very irresponsible in my opinion.......total lack of time ! More
Great experience a little lengthy but great all in all Provided excellent customer service it took some time to get everything situated and going but all in all I really appreciate the guys that work there Provided excellent customer service it took some time to get everything situated and going but all in all I really appreciate the guys that work there and how they went out and Beyond to make sure I rode away in a new vehicle. My salesperson was Shanee Odom and she went that extra mile to make sure I got what I asked for. More