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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,532 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,532 reviews

September 21, 2018

Sharon was awesome!!! Went in to finish up a transaction and was introduced to Sharon Hester. She made the finishing steps a breeze compared to the last time. I definitely More

by Storm2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Storm2019, reviews like this give us motivation and help us ensure we provide high-quality care.

September 21, 2018

Fca Duluth car buying experience Everyone at the dealership was very nice and helpful. It was an great experience and I would definitely recommend this dealership to friends and famil More

by MBRISCO108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kandi
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

September 20, 2018

Patience The sales associates showed and gave me the amount of time that I needed to figure if the vehicle I was looking for was a right fit for me financially More

by MARCUSWALKER0683
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ikeea/kwannzi, RICHARD PANNONE
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

September 19, 2018

Awesome Brian was great, good communication, service was absolutely fantastic. Always asked if I had any questions, I walked in and got service right away. Po More

by JOSEMELGOZA97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Josemelgoza97, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth.

September 19, 2018

Customers not always right? Stated issue that my vehicle was having. Waited two weeks to get an appointment only to be told they couldn't duplicate the issue. However there are v More

by Carguy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Worked with Brandon
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Carguy123, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

September 19, 2018

Bad experience I made an appointment two weeks in advance to check some weird noise on my 2018 Jeep Grand Cherokee and left my car on time 9:00 am by 5:00 pm I went More

by Grndchrkee18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (678) 369-6704 so we can work towards a solution. Thank you and have a great day. Hi Grndchrkee18, we appreciate your honest feedback, as we are always looking for ways to improve.

September 19, 2018

Great experience a little lengthy but great all in all Provided excellent customer service it took some time to get everything situated and going but all in all I really appreciate the guys that work there More

by KYTTKELLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanee Odom and Brandon Smith
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kyttkelly, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Chrysler Dodge Jeep RAM Duluth.

September 19, 2018

Great The guy helping me was sharp and friendly and made my whole experience a joy! All my visits have been great and I have no problem rating the whole sta More

by sundi1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sundi1972, thank you for sharing your positive experience!

September 19, 2018

Very good Brandon was fantastic and very personable. He was prompt and knowledgeable about the issues I was concerned with. He even asked the manager for the co More

by nekke2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon , Darrell Wilson
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Nekke2010, we're so glad that we were able to go above and beyond your expectations!

September 18, 2018

New Sales I Purchased my new 2018 Dodge Charger from Sharon Hester and it was the most pleasant experience ever! She involved me throughout her entire proce More

by REEDSHEMIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester , Todd Reed, STEVE OSTROVICH
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Reedshemika, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations!

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