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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,555 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,555 reviews

September 30, 2018

2nd Car Purchases This is more then just a Dealership they treat u like family and make sure you are satisfied with your Purchase and go the long way to make sure that More

by Blue Lagoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
September 30, 2018

Low score Best results This dealership is the only one I will deal with moving forward. They took an impossible score and delivered exceptional results in a awesome vehicle! More

by RICSED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharron Hester
September 30, 2018

Great service and communication Heather was great throughout the entire process helping with the insurance claims and getting parts in. I had my Jeep Grand Cherokee back in perfect c More

by Scott D Cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather, Darrell Wilson
September 30, 2018

Unprofessionalism At It’s Highest!!!! They get no rating super unprofessional and just about the money and not the care and concern of the customer! Very very sad and no recommendations! More

by msangelajackson70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All, Darrell Wilson
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly. Msangelajackson70, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

September 30, 2018

Very nice customer service Customer service was great answered all my questions. Very friendly staff was giving helpful information to make sure I received the best service. Eve More

by PHAEDRAWALKER1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
September 30, 2018

Best service, 6 stars Cameron really pulled through, I appreciate the follow up and service he was able to provide in taking care of my beautiful jeep! Will come back! Hope More

by RYANSK28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron (last name)
September 29, 2018

Great Experience!!! My salesman Taylor was outstanding!! He and the team at the dealership did an amazing job putting together a deal for me that got me what I wanted!!! More

by Bishop69187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bishop69187, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Duluth!

September 29, 2018

Ruben and Rich was very accommodating. Ruben had a very positive and professional attitude through out rhe entire process. Which in turn made me feel very comfortable and no pressure. Ive More

by A1PARALEGALS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, RICHARD PANNONE
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

A1paralegals, thank you for sharing your positive experience!

September 29, 2018

Oil change Service was horrible! I would not want to come back and get my oil change at this location ever again! Would not recommend to anyone More

by teddybeartrance
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Gomez, STEVE OSTROVICH, Darrell Wilson
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Teddybeartrance, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

September 28, 2018

Why not fix my recall I scheduled an oil change, but surely they could have reminded me of my recall......that they couldn't fix the last time I was there????? More

by salmond64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH
Nov 18, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Salmond64, we're glad to hear you enjoyed your visit.

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