Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Heather was awesome!!! and very knowledgeable about my vehicle and it’s needs. I always feel more comfortable with her And is always available to see me was awesome!!! and very knowledgeable about my vehicle and it’s needs. I always feel more comfortable with her And is always available to see me More
Very good experience Went in to purchase a jeep for my son and met with Ruben in sales he was very helpful and informative higley recomend checking this dealership out . A Went in to purchase a jeep for my son and met with Ruben in sales he was very helpful and informative higley recomend checking this dealership out . Also mayo in finance Rocks too More
Great staff Brandon makes this service department very personable and pleasant to interact with. A great wealth of car knowledge and endless cordiality. This is Brandon makes this service department very personable and pleasant to interact with. A great wealth of car knowledge and endless cordiality. This is how all staff should be trained. More
Sales person was excellent,but the finance department sucked The sales person that I was working with by the name of Carlos Luna what is a excellent sales person. He was very polite, he was not pushy at all, an The sales person that I was working with by the name of Carlos Luna what is a excellent sales person. He was very polite, he was not pushy at all, and I feel like he got me the best deal on the vehicle and made sure I found a vehicle that I really liked. As for the finance managers was very pushy on the extended warranty that they wanted to sell me for $3000. And when I refuse the warrantee the finance manager was very upset and his whole attitude towards me changed. He began to be rude and noxious and towards me and repeatedly asked me why I didn’t want to Buy the extended warranty. Then went on to tell me lies about people who purchased cars and drove away with no warranty and the next day the motor went out on the car to try to convince me or talk me into purchasing the standard warranty. Overall everything went well except for when it came to the finance department More
Great experience I walked in to just look at a new car, I ended up having a great sales person really give me a really detailed walk around the car and I had to buy it I walked in to just look at a new car, I ended up having a great sales person really give me a really detailed walk around the car and I had to buy it after. More
Service Can’t find the problem the vehicle when told to the service department, and did a poor job on cleaning the vehicle. It was still dirty Can’t find the problem the vehicle when told to the service department, and did a poor job on cleaning the vehicle. It was still dirty More
Great service I’ve dealt with the service rep several times and he’s always been honest and forthcoming about prices and issues I feel comfortable going there and w I’ve dealt with the service rep several times and he’s always been honest and forthcoming about prices and issues I feel comfortable going there and will return I’ve had issues with other dealership in the past but so far yours has been an experience More
Oil chabge Heather Kratky has always been superb in the work and communication I have received. She's has gone above and beyond in prior trips to make sure I get Heather Kratky has always been superb in the work and communication I have received. She's has gone above and beyond in prior trips to make sure I get the service I expect. More
Frustrating Experience After purchasing an oil change prepaid plan from Rick Hendrick Jeep Duluth it has been nothing short of utter frustration and disappointment. Although After purchasing an oil change prepaid plan from Rick Hendrick Jeep Duluth it has been nothing short of utter frustration and disappointment. Although Heather has been helpful the database does not recognize me as a returning customer nor my purchase of the oil change plan. Every visit much time is needlessly wasted because this dealership cannot get their business in order. Buyers remorse to the uttermost. More
Awesome Allan is the best he was so helpful he made sure I didn’t leave without a car great company with great people I love my new car Allan is the best he was so helpful he made sure I didn’t leave without a car great company with great people I love my new car More