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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

October 27, 2018

They suck and deserve a 0 rating they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department More

by MIALONMOM
Recommend Dealer
No
Employees Worked With
Cam , Todd Reed
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We are disappointed to hear that you did not have a more positive experience with us at Hendrick Chrysler Dodge Jeep RAM Duluth. If you are willing to give us another chance, please contact us at (678) 369-6704 so we can understand your situation better in order to try and turn your experience around. Thank you, Hendrick Chrysler Dodge Jeep RAM Duluth

October 27, 2018

Best customer service Good customer service and friendly. I really appreciated what they did to my car. Just want to say thanks to Heather Kratky. I hope next time I’ll bri More

by BERNASAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bernasao, it's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM Duluth

October 26, 2018

Upset They can not seem to fix my issue and this has been going on for years! THE SAME PART IS ALWAYS BREAKING! It’s so infuriating and they have no answers More

by omarsabrina7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Omarsabrina7, we regret to hear that you had this experience with us. If you are willing to give us another chance, please reach out to us at (678) 369-6704 to speak to our manager directly.

October 26, 2018

Hands free module Experience was great. Heather was very helpful and was able to get me a car while mine was in service. Very pleased with everything and will be back. More

by echavis1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Echavis1, we're glad you had such a wonderful experience with us!

October 26, 2018

Jim in Tucker Excellent service. Made appointment and the Service Tech was waiting for m when I arrived. A quick In and Out. Cannot ask for more from any dealer. More

by jrfacts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden in Service
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jrfacts, we are glad we could help! We hope to see you soon!

October 25, 2018

Used Vehicle Purchase Malik was great to work with. He was attentive, knowledgeable, and inviting. When it came time to negotiate, Richard was friendly and patient. I have More

by SEVARDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Farmer, RICHARD PANNONE
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Sevardd, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Chrysler Dodge Jeep RAM Duluth!

October 25, 2018

Great Erick Nunez was beyond amazing. He picked the perfect car for me and my kids. I couldn't have asked for a better sales rep to work with. His attitude, More

by shaesmithy13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Nunez
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Shaesmithy13, thank you for sharing your positive experience!

October 25, 2018

Awesome!! Very professional customer service. They took great care of me and my car. Rick Hendrick Chrysler Dodge Jeep Ram met all my service needs. I would hig More

by BROZX14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brozx14, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hendrick Chrysler Dodge Jeep RAM Duluth

October 25, 2018

Recommended Great experience. Taylor and Ashley were awesome and got a great price, and had a great conversation with Heather about Hemis when I got my first oil More

by Siri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

October 25, 2018

Awesome service Heather was amazing. She was really sweet and got my issues taken care of. The tech was knowledgeable and friendly. I look forward to my next service More

by REGINAANDRONNIE1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, CHAUNCEY DENTON
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Reginaandronnie1980, your satisfaction is our top priority. We hope to see you soon!

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