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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,555 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 6,555 reviews
October 30, 2018
Unfortunately not the best. Very untrustworthy as far as mechanics and management of the service department. Several visits and several incidents to complain about to only have Very untrustworthy as far as mechanics and management of the service department. Several visits and several incidents to complain about to only have management turn their back on me after the complaints. I would never recommend anyone use the service at this location. (Exception) Cam Laskowski does well with customer service. More
by ledarianscott
Verified CustomerEmployees Worked With
Cam Laskowski, Darrell Wilson
October 30, 2018
Best team and experience! Sharon was great and very caring. She took ownership of our team and worked closely with Steve to help us find the perfect vehicle replacement. Hone Sharon was great and very caring. She took ownership of our team and worked closely with Steve to help us find the perfect vehicle replacement. Honestly, I have never seen a dearlership work together so well and go out of their way to help. More
by CWEBB3000
Employees Worked With
Sharon Hester, STEVE OSTROVICH
October 29, 2018
Service Great job! Everyone was nice and friendly and helped out! The service was also great and they explained everything in great detail on what needed to Great job! Everyone was nice and friendly and helped out! The service was also great and they explained everything in great detail on what needed to be done on the car More
by Lasharona
Employees Worked With
Darrell Wilson
October 29, 2018
Best Experience I have purchased a lot of cars, a LOT. This was hands down the best experience I have ever had with a dealership!! I would not hesitate to recommend f I have purchased a lot of cars, a LOT. This was hands down the best experience I have ever had with a dealership!! I would not hesitate to recommend family and friends to deal with Rick Hendrick! More
by CHIP
Employees Worked With
Brion Moore
October 28, 2018
Best service Rich and Tanja provided amazing service. They made sure we left the store exactly how I was picturing my Jeep. So happy I made the hour drive! I’ll de Rich and Tanja provided amazing service. They made sure we left the store exactly how I was picturing my Jeep. So happy I made the hour drive! I’ll definitely be recommending family and friends to come here :) More
by melissa.bh92
Employees Worked With
Tanja Dickerson, RICHARD PANNONE
October 28, 2018
I love the way they treat me I love it I will definitely recommend this dealership excellent experience if I need another car I will come over to the same dealer. Thanks I love it I will definitely recommend this dealership excellent experience if I need another car I will come over to the same dealer. Thanks More
by CILIAA76
Employees Worked With
I dont remember the name
October 28, 2018
Maintenance (oil change) . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up a . . . I went in for an oil change and had to wait 90 mins because the service department decided to fix a recall item with my Dodge (just a heads up anytime more is being done than asked - I was late getting back to work due to the delay) More
by Largefather007
Employees Worked With
Don’t remember any names , Darrell Wilson
October 27, 2018
Lance is my Guy! He is always thorough and extremely helpful. I always request Lance. Thank you for always saving me money.and adding value. Keep up the great work! He is always thorough and extremely helpful. I always request Lance. Thank you for always saving me money.and adding value. Keep up the great work! More
by grlpwr1
Employees Worked With
Lance
October 27, 2018
Outstanding Hands down, Heather in service is what everyone else should strive to be more like. She was on top of and kept in touch with having my Jeep SRT8 long- Hands down, Heather in service is what everyone else should strive to be more like. She was on top of and kept in touch with having my Jeep SRT8 long-term serviced. I'm not sure if there is upward movement because she loves what she does but definitely need to hook her up with a pay raise for going above and beyond what is probably expected of your employees. More
by IONIZD
Employees Worked With
Heather,
October 27, 2018
They suck and deserve a 0 rating they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department they lie and don’t have morals or integrity worst car buying experience and would rather my car break down than trust the service department More
by MIALONMOM
Employees Worked With
Cam , Todd Reed
