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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

November 08, 2018

Rip off Worst service, will never be back or refer anyone. Lied to my face, on the contract and then didn't take responsabily for anything and pretty much kic More

by giise0319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH
Nov 24, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Giise0319, we regret to hear that your recent experience was anything less than exceptional. Please contact us at (678) 369-6704 so we can work with you to make this right.

November 08, 2018

First time buyer Went in looking for a used car to get from A to B but ended up buying a brand new car was terrified but all the associates made me feel comfortable an More

by B.DENISEMAYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson ?, STEVE OSTROVICH
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

B.denisemayo, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth.

November 08, 2018

Good experience Erick Nunez great communications skills, diret to point didnt waste my time. Definitely coming back thanks to erick nunez on any of my future purchase More

by ravila2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ravila2, your wonderful feedback and rating mean a lot to us.

Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

ecreamer91

November 08, 2018

That works for me My salesman Eric showed me one car that fit my needs and desire. The sales team provided additional service options and incentives that made my final More

by ATLCBS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Nunez
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Atlcbs, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 08, 2018

wait time Waited over two hours for a key to be made. A key that sales loss. Items that were on the Jeep when I bought it were taken off and took 2 days to loca More

by TONYRIVERA119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Luna, STEVE OSTROVICH
Nov 24, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Here at Hendrick Chrysler Dodge Jeep RAM Duluth, we strive for excellence, and are disappointed to hear that you received anything less. We would like the opportunity to make this up to you. Please contact our manager at (678) 369-6704 so we can make your experience a positive one.

November 07, 2018

Great Service! My husband and I worked with Malik Farmer, and I must say he’s awesome! The team helped us make the best choice for us. We love our new Jeep and highl More

by Shonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malik Farmer
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Shonda, thank you for your kind words and this wonderful review!

November 07, 2018

Excellent Very excellent customer service. Cameron was very patient he answered all my questions. At the end he showed me the breakdown on my vehicle and didn’t More

by ANITAPAUL2401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 07, 2018

Overall just a great time I came to look at a car but found out it had been sold. Chris Blackwood then found me another car and I fell in love. A 392 dodge Daytona. He was so k More

by ecreamer91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blackwood
November 07, 2018

Left with the best option I went into the dealership with a used car in mind but ended up purchasing a new car. In the long run I feel more secure and satisfied with the new ca More

by Ygrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Hill Mayor Auduli, STEVE OSTROVICH
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us!

November 06, 2018

Great easy experience Sharon led the way and zach finished the deal, both were excellent with exceptional service. Very easy too deal with great conversation, business type More

by jneq81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon and Zack, Todd Reed, RICHARD PANNONE
Nov 15, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jneq81, we're glad you had such a wonderful experience with us!

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