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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,576 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

December 07, 2018

Service Review Set appointment time. Promptly serviced, Shuttled me back to my office. Service work was done promptly and time estimated for completion was met / ex More

by REEDBAKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Dec 09, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Reedbaker, we are very happy we could provide you with a positive experience!

December 07, 2018

Car sold to me is worthless Purchased a brand new challenger and after 4 hours of owning the car the radio quit working, took it to the dealer and after looking at it said it was More

by STEVENPOWELL0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Singh (Salesman), Darrell Wilson, CHAUNCEY DENTON
Dec 22, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Stevenpowell0815, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

December 06, 2018

Highly recommended!! Marquell is the best salesman I’ve ever seen!! If I want to buy another Jeep for my next vehicle, he is the one I would call. Really appreciate it!! More

by Andrew Wu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RICHARD PANNONE
Dec 06, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Andrew Wu, thanks for your praise and kind comments about our team.

December 05, 2018

Horrible I would rather eat a bowl of romaine lettuce for every meal of the day for the rest of my life than have to visit this dealership ever again. More

by Jerome76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other
Dec 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Jerome76, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

December 05, 2018

Service You can trust I have an experienced professional team working on my vehicles. I always get quality service at a reasonable price. Dealerships are expensive but they More

by curtisdboswell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn and Lance
Dec 06, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Curtisdboswell, thank you so much for your positive comments about Hendrick Chrysler Dodge Jeep RAM Duluth!

December 05, 2018

Excellent customer service! Worked very hard to ear my business on a new car sale including locating the car and making my wife happy, which is usually difficult! More

by Car Dude
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melvin Sanchez, STEVE OSTROVICH, RICHARD PANNONE
Dec 06, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Car Dude, your satisfaction is our top priority.

December 03, 2018

Great experience Heather was very understanding of my situation. All the employees made sure i was taken care of when i entered the service shop. Employees were freidn More

by jdkim357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 04, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello Jdkim357, we appreciate you taking the time to leave us this feedback.

December 03, 2018

Transmission Replacement I first took my Jeep Liberty to Landmark Dodge for evaluation and repair. My Jeep’s transmission was slipping especially when starting on a hill/incl More

by j miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather
Dec 05, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi J Miller, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations! We look forward to your next visit! Take care!

December 03, 2018

Pretty disappointing survive. I’m pretty disappointed at EVERYTHING. Their behavior was rude. They also didn’t even reply my question. They seemed arrogant even though I’m a custom More

by GCNAOKO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heather Kratky
Dec 20, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Gcnaoko, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to have a better understanding about your experience. Please reach out to us at (678) 369-6704 at your earliest convenience and we will do our best to resolve this with you. Ask for Tim when you call

December 03, 2018

Excellent customer service The service agent Denise went above and beyond my expectations of great service. She looked up my vehicle and took great care in servicing it and taki More

by DACRUZD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise
Dec 06, 2018 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Dacruzd! We're so happy we were able to help you out!

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