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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

November 01, 2019

Quick oil change service Got my oil changed in the Jeep in less then 1 hr. No appointment and no wait. Great customer service and comfortable waiting room. Thanks! More

by svetchnv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Svetchnv, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

November 01, 2019

Look elsewhere for good service Bought my new Wrangler here just over a year ago. Every time I bring it in for service they fail to perform. They put in 6 quarts of oil even though More

by Yondu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, RICHARD PANNONE
Nov 18, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Yondu, it's upsetting to hear that your experience was anything but stellar. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (678) 369-6704. We look forward to hearing from you.

November 01, 2019

Very easy and fast Kind service Easy work with them Fast service Good customer service Explain the problem well Comfortable waiting area But they need better bever More

by kajin280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Kajin280, thank you for taking the time to leave a review for us at Hendrick Chrysler Dodge Jeep RAM Duluth. We're happy we could meet your expectations! We hope to see you soon!

November 01, 2019

The worst service and integrity I’ve ever experienced Loved my sales rep, Zack...outside of him, I’ve literally had the worst experience at this place. I will never buy another car from this place More

by alishawilliams0122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Zachary Rumph
Nov 18, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Alishawilliams0122 thank you for taking the time to leave us your honest feedback. We would like to have a better understanding about your experience. Please reach out to us at (678) 330-8375 at your earliest convenience and we will do our best to resolve this with you.

November 01, 2019

2nd car purchase A month ago I had an amazing experience buying my first Dodge Ram. Bought my daughter a Jeep Cherokee this time around, same great experience! More

by johannberenguer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Kwanzi Watts, Allan Magallanes, Gerardo Hernandez
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Johannberenguer, we are so happy to read such a great review about Hendrick Chrysler Dodge Jeep RAM Duluth! Thank you so much again for your feedback! We hope you have a great day!

November 01, 2019

Tire light on Excellent service. Heather is intelligent and listens well. Had me going with a new sensor in a short time. Love Hendrick. Won't go anywhere else. More

by TERESA.SADLER.LONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Heather Kratky
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Teresa.sadler.long, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2019

It was an overall great and easy experience Easy and efficient. Enjoyed working with Heather. She was extremely friendly. Shuttle service worked well and the service was thorough. My only ask w More

by clarkbill11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Clarkbill11, reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to your next visit! Take care!

November 01, 2019

It was great They went above and beyond to help me get the vehicle that I wanted and how I wanted it. Very exceptional customer service. Very helpful. More

by Miriam Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edin Kacevic
Nov 04, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Miriam Guzman, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

November 01, 2019

It was warming As soon as I walked in I got a warm welcome and the associate Carlos helped me. I really wanted to walk out with my new Sahara and Carlos did everythi More

by Jenniiibabii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, Sharon Hester, Ruben Gomez, Kanaya Erwin, Adonis Martin
Nov 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

October 31, 2019

Excellent assistance I like the service, it's fast and the nicest thing is the friendliness of the staff!...I am very happy with my RAM trucks !! More

by FLORESGELTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gomez, Allan Magallanes, Felipe Ortiz, Ruben Gomez, Heather Kratky
Nov 01, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Floresgelton, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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