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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

November 08, 2019

Car buying should always be like this!! Straightforward!! A+ Sales person was a pleasure to work with.. great service manager!! I appreciated the straightforward approach and no B.S. They worked really hard to More

by englebert15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Angel Licea
Nov 08, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Englebert15, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

November 08, 2019

Express lane isn’t that fast I personally feel like the express oil change lane isn’t that fast. But it might have been full when I went. Lady went to print my paper for me to pay More

by PVO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky
Nov 08, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Pvo, we are glad we could help!

November 08, 2019

Amazingly outstanding I had an amazing experience with this dealership in general. The sales person ( odonal) am not sure how to spell the name. He was very patient with g More

by abbyowoladi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Ostrovich, Mark Jorsling, Taylor Stewart
Nov 11, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Abbyowoladi, we're happy you found our staff to be so supportive during your experience here at Hendrick Chrysler Dodge Jeep RAM Duluth. Thank you again for leaving us this response!

November 08, 2019

Review of Service Quality Service with efficiency of time is Jeep Service Department. The service Katie provide was second to none with high customer Service Ratings. I More

by ANTWON3101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Nov 11, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Antwon3101, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

November 08, 2019

Friendly, kind and efficient service I was greeted pleasantly and staff made me feel welcomed and appreciated my time and business. Always a pleasure visiting this dealership and the pop More

by CLAUDIA_38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nice customer service rep
Nov 11, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Claudia_38, we really appreciate your feedback! We look forward to your next visit! Take care!

November 08, 2019

Called the said come on over. #3166 No service only wasted time. I gave same information by phone as I did in person but on phone they said come on down. In person was told sorry. More

by HIGGINS5000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrell Wilson, Heather Kratky, Lance Chapin, Shekhar Gosai, Riaz Ali
Nov 26, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Higgins5000, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (678) 369-6704 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 07, 2019

Best Dealership Ever Hey you did a great job hiring this fine group of people. Im definetely not going anywhere else for service. And since I am a Dodge/Chrysler guy I'll More

by dominik.singleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Heather Kratky, Lance Chapin, Shekhar Gosai, Riaz Ali
Nov 07, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Dominik.singleton, it's experiences like yours that really keep us motivated! We hope to see you soon!

November 07, 2019

Interesting Once the dealership knew we were serious about our price we wanted, they figured out a way to meet our requirements. Before this step, it was a lot of More

by JOJO20390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edin k., Allan Magallanes
Nov 07, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Jojo20390, we appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (678) 369-6704 when you have a chance. Thank you, and we look forward to hearing from you.

November 07, 2019

It could have been a lot worse I tried replacing the battery but NO POWER overnight. Thought alternator. Towed to dealership from repair shop where diagnostic test showed error code More

by NOliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Nov 08, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Noliver, your wonderful feedback and rating mean a lot to us. If you're ever in need of more help, please let us know!

November 07, 2019

Outstanding Service Lance Chapin was the service rep that provided .me with scheduling my vehicle to be serviced. He also kept me informed with how things were going with More

by tlalaw12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Kratky, Lance Chapin
Nov 08, 2019 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tlalaw12, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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