Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,571 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 6,571 reviews
November 14, 2019
Everything was professional I really enjoyed my experience at the dealership. The associate was very easy to work with. And was attentive to detail!! Would definitely recommend s I really enjoyed my experience at the dealership. The associate was very easy to work with. And was attentive to detail!! Would definitely recommend someone else More
by LEGACYNPROGRESS
Verified CustomerEmployees Worked With
Carlos
November 13, 2019
New truck It was great meeting and working with sharon,, I'm in a beautiful new used truck, I was just coming in with my wife, to get her vehicle serviced It was great meeting and working with sharon,, I'm in a beautiful new used truck, I was just coming in with my wife, to get her vehicle serviced More
by clydejohnson99
Employees Worked With
Sharon Hester
November 13, 2019
Thorough,,, and friendly I came in,,, I told lance what issues I was having and he went through the process of checking every light , found out it was a break light bulb,,, re I came in,,, I told lance what issues I was having and he went through the process of checking every light , found out it was a break light bulb,,, replaced it and I was home within the hour More
by clydejohnson99
Employees Worked With
Lance Chapin
November 13, 2019
Oil change Great, took my vehicle right away, in a hour I was on my way home,,, put me at ease with getting oil change done,,, thank you Great, took my vehicle right away, in a hour I was on my way home,,, put me at ease with getting oil change done,,, thank you More
by clydejohnson99
Employees Worked With
Lance Chapin
November 13, 2019
Fast and easy The drop-off procedure very user-friendly and Lance was very helpful the following Monday to assist me in figuring out how to best pay for my service The drop-off procedure very user-friendly and Lance was very helpful the following Monday to assist me in figuring out how to best pay for my service he recommended sun bit which was very user-friendly and walked me through the process. My car was fixed very quickly and he also made sure to inform me of a recall that my vehicle had that I was unaware of and assured me that part was replaced I have never had such a quick vehicle repair at a dealership in my life I am very grateful to your dealership for making my experience not stressful More
by tianaserena
Employees Worked With
Lance Chapin
November 13, 2019
Muy bien muy bien muy bien xxxxxxxxxxxxxxxxxxxxxxxxxxx No se quiere mandar este video por eso voy a ponerle este mensaje pequeño a ver si así se va todo muy b muy bien muy bien xxxxxxxxxxxxxxxxxxxxxxxxxxx No se quiere mandar este video por eso voy a ponerle este mensaje pequeño a ver si así se va todo muy bien así es que no hay ningún problema le damos un 10 More
by raulurbie777
Employees Worked With
Lance Chapin
November 13, 2019
My new Jeep Renegade 😍 Fast Friendly services. Will make your dreams come true. They work with me until I got into my Jeep. This is the place for all your car care need rath Fast Friendly services. Will make your dreams come true. They work with me until I got into my Jeep. This is the place for all your car care need rather it be used or new More
by fredericabyrd1
Employees Worked With
Mark Jorsling, Ruben Gomez, Angel Licea
November 13, 2019
Lance always does a great job every time I come Lance always Helps me out with everything that I need and give me his opinion on things I need to be done and things that don’t need to be done he mak Lance always Helps me out with everything that I need and give me his opinion on things I need to be done and things that don’t need to be done he makes my experience perfect More
by mrgadurt
Employees Worked With
Lance Chapin
November 12, 2019
Great customer service ... attentive rep...and informative. Length of service time on point. Customer waiting area roomy, comfy, and there was coffee, hot chocolate, or wa ... attentive rep...and informative. Length of service time on point. Customer waiting area roomy, comfy, and there was coffee, hot chocolate, or water bottles available More
by garciap.0103
Employees Worked With
Heather Kratky
November 12, 2019
Service was great it’s just that you have to wait a long tim Very friendly people Yeah prices are high for what I’m paying for this car now everything should be free I need a front in Lyman my tires rotated Very friendly people Yeah prices are high for what I’m paying for this car now everything should be free I need a front in Lyman my tires rotated More
by Stephanie
Employees Worked With
Heather Kratky
