Rick Hendrick Chrysler Dodge Jeep RAM Duluth

New leather interior Although the service advisor and management did everything to make things tolerable, the outside vender did not deliver on their time promise and also Although the service advisor and management did everything to make things tolerable, the outside vender did not deliver on their time promise and also left vital sensors disconnected thus another trip to the service center to remedy problem. This was ALL the responsibility of the outside vender and beyond the control of Hendrick Jeep More

Oil change Great service and Heather explained everything to me, Definitely will return. Quickly in and out and treated with respect for my time and curiosity. K Great service and Heather explained everything to me, Definitely will return. Quickly in and out and treated with respect for my time and curiosity. Kneico is a great salesman. More

Trust in your service representative Over the last few service visits I have learned to trust Heather on the recommendations on repair of my Chrysler 300! I would definitely recommend you Over the last few service visits I have learned to trust Heather on the recommendations on repair of my Chrysler 300! I would definitely recommend your service department. More

Outstanding I enjoyed shopping at rich he dricks my salesperson was awesome went over everything with me and put me in a car that fit my budget I enjoyed shopping at rich he dricks my salesperson was awesome went over everything with me and put me in a car that fit my budget More

It was good. They were fast and professional. I appreciated the shuttle back and forth from the dealership to my house. Everyone was very friendly and I would retu They were fast and professional. I appreciated the shuttle back and forth from the dealership to my house. Everyone was very friendly and I would return. More

Great costumer service Ángel licea was very helpful, great costumer service he explain everything we need to know about our purchase!! I’ll definitely recommend him to our Ángel licea was very helpful, great costumer service he explain everything we need to know about our purchase!! I’ll definitely recommend him to our friends More

Great work for my wife to fix our problems. I would like to say our appreciation to her and we’ll recommend our friends if they need. for my wife to fix our problems. I would like to say our appreciation to her and we’ll recommend our friends if they need. More

Good deal on service With no appointment, I was done in about 2 hrs for a oil change and tire rotation. About as expected. Steven the service advisor had to do a little wo With no appointment, I was done in about 2 hrs for a oil change and tire rotation. About as expected. Steven the service advisor had to do a little work to figure out how to apply a discount offer I had found, bu got it done. Waiting area is comfortable with coffee service. All in all a positive visit. More

Complete Clown show 3 trips for a bad tire pressure censor, and still couldn’t rectify the issue. You need to hire some problem solvers, it would save a lot of time and a 3 trips for a bad tire pressure censor, and still couldn’t rectify the issue. You need to hire some problem solvers, it would save a lot of time and actually make you some new customers, and keep your current ones happy. This was an incredibly horrid experience. I can’t imagine my experience being any worse than it was, it was a true clown show. More

Hellcat purchase The staff seemed pretty cool, everybody was nice. A few cute girls in the building. My only issue was wait times. I should post a lower rating for the The staff seemed pretty cool, everybody was nice. A few cute girls in the building. My only issue was wait times. I should post a lower rating for the amount of waiting I did. It was ridiculous, I'm actually being nice with the high rating. I got there at 9am Didn't leave until 2pm More