
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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Ram 1500- Jinmo Cho Sales person was knowledgeable and friendly. He tried his best to give me best price. Mark worked fast to get me out of the door as soon as possible Sales person was knowledgeable and friendly. He tried his best to give me best price. Mark worked fast to get me out of the door as soon as possible More
Great experience Overall great experience. Im really use to dealing with Heather which is very awesome but Brett was great as well. Him and Heather worked together to Overall great experience. Im really use to dealing with Heather which is very awesome but Brett was great as well. Him and Heather worked together to let me know what my options were. They also. Recommended financing option which I new nothing about. I drive all the way from Stone Mountain just to be service by Heather and the team More
Nothing got fix. I have a 2019 dodge challenger. The first thing the driver side window started acting up. Took the car into the dealership told them what was going on I have a 2019 dodge challenger. The first thing the driver side window started acting up. Took the car into the dealership told them what was going on with the window even told them how to fix it. They kept my car for 20 days. First week put me in a gas drinker a truck. Nothing close to my car. They changed the truck for a smaller car which was better. Second told them about how the car breaking wasn't performing right. They drove my car 20 miles and said nothing wrong with the breaks. Well i can't go no faster than 60 if i do my front end seem like it falling apart when iam touch the breaks. It still the same way. The day i got my car back after them fixing the window.the tech Mess up my driver side door handle.now i have a hard time getting in. I wish i can take my 2017 malibu back from my daughter. ⛽ and go More
Bad service Been with our truck for a month still nobody calls. Talked to three different managers no one seems to care. Past week got a lending car just to see Been with our truck for a month still nobody calls. Talked to three different managers no one seems to care. Past week got a lending car just to see if they will hurry up and give us our truck back and still nobody care, this is going to be the second week we have the car that they lend to us and nothing happens. We have spoken with Steven and the other manager they just don’t care. This past Sunday went to the agency spoke with the manager in charge told us he was sales manager but will give someone our message, still nobody called. As you have great sales people that sale your cars too fast you should have great managers that take care of the problems fast. This Friday is a month they have our truck the managers don’t do anything. More
Removing Stuck Bolts on Jeep Have a 2004 Jeep TJ and needed a couple of stuck bolts with striped heads removed so I could install my next accessory. Went to several locations and Have a 2004 Jeep TJ and needed a couple of stuck bolts with striped heads removed so I could install my next accessory. Went to several locations and no one wanted to touch the job. Heather and the Service Department didn't blink an eye and took the job. The did a GREAT job quickly and at a great rate. If my experience is typical, then this is a super service department. More
Purchase of a dodge challenger Rick Hendrick Chrysler Dodge and jeep is the place to go to when purchasing a new car Sharon Hester where is my salesperson and she was the best she Rick Hendrick Chrysler Dodge and jeep is the place to go to when purchasing a new car Sharon Hester where is my salesperson and she was the best she helped me get into the car that i like and i love it I recommend anyone that’s looking for a new car to go see her at Rick Hendrick Chrysler Dodge and Jeep it was the best experience I ever had at a dealership the people that work there are so nice and friendly I just recommend anyone to go there More
No matter the time , I always receive the best service! Each advisor is very generous and will do anything to give you the best service. Each advisor is very generous and will do anything to give you the best service. More
Great new car experience We ended up at Rick Hendrick, Duluth after visiting a few other Jeep dealerships. Kneico and Rich were the sales reps and we really enjoyed working w We ended up at Rick Hendrick, Duluth after visiting a few other Jeep dealerships. Kneico and Rich were the sales reps and we really enjoyed working with both of them. They were professional, knowledgeable and most importantly, not pushy or aggressive. More
Oil change waiting time I was told the oil change shouldn't even take an hour since the tires were not being rotated. It actually took an hour and forty minutes. And this is I was told the oil change shouldn't even take an hour since the tires were not being rotated. It actually took an hour and forty minutes. And this is supposed to be an 'express oil change' More
Very Good Clear communication. They helped with my bankruptcy credit situation in every way possible. We worked together until we made a deal that worked for ev Clear communication. They helped with my bankruptcy credit situation in every way possible. We worked together until we made a deal that worked for everyone. I'm very satisfied with my deal, the vehicle, and the whole process. More