Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Awesome experience Excellent job by Steve, Angel and Mark. They made the entire process smooth. They worked together as a team and allowed to purchase a great vehicle. W Excellent job by Steve, Angel and Mark. They made the entire process smooth. They worked together as a team and allowed to purchase a great vehicle. We have not had a car since last year and this was an awesome Christmas present. More

Best customer experience I work in the customer service industry and i love that i see great people go out there way to make people happy. The company notice a mistake and ho I work in the customer service industry and i love that i see great people go out there way to make people happy. The company notice a mistake and honored that mistake. The business i work in calls this WOWING A CUSTOMER. Apologize,give them what they want , and give them something extra. I got all of that. Im a happy guy with a beast of a vehicle because this amazing team made it happen. More

Drive in..drive out fast My fastest car purchase ever.the whole staff made it fast and easy.. thanks to Carlos,Steve,and K.Daniels ..and Rick Hendrick Auto Group..who knew w My fastest car purchase ever.the whole staff made it fast and easy.. thanks to Carlos,Steve,and K.Daniels ..and Rick Hendrick Auto Group..who knew who I was even in another state..AAAA +++++ More

Perfect The sales person was really helpful This dealership was avoiding run around And had realistic pricing , I didn’t have to wait to get seen it was a The sales person was really helpful This dealership was avoiding run around And had realistic pricing , I didn’t have to wait to get seen it was almost Luke they were waiting for me More

Great I had a great experience with Felipe. Give me the right information about the cars that he showed to me and help me to get the car that I wanted! I had a great experience with Felipe. Give me the right information about the cars that he showed to me and help me to get the car that I wanted! More

Key fob programmed. It took awhilen, as I almost fell asleep waiting. I wasn't informed before the service that the fob may need a bit more elbow grease to function (I'd It took awhilen, as I almost fell asleep waiting. I wasn't informed before the service that the fob may need a bit more elbow grease to function (I'd have to press the buttons hard). I was given a 30 min grace period, which I appreciated. I think the service should be cheaper for years 10 and under. More

Service Visit Heather is always great and helpful. Heather works to get customer needs met and continues with customer support after the service visit. I highly rec Heather is always great and helpful. Heather works to get customer needs met and continues with customer support after the service visit. I highly recommend her. More

Maintanance Very pleasant experience . Fast and without any worry's. Heather is the best advisor you can find. Thank you I will continue my service with that deal Very pleasant experience . Fast and without any worry's. Heather is the best advisor you can find. Thank you I will continue my service with that dealership More

On time, seem to gave addressed all my concerns. I had taken my car to Landmark Dodge earlier that say only to be told they had a 3 week backup. I was then told to try Hendricks and they got me righ I had taken my car to Landmark Dodge earlier that say only to be told they had a 3 week backup. I was then told to try Hendricks and they got me right in were friendly and were able to get me scheduled for the following Monday. More

Oil leak! No answers! Still leaking! Discovered an oil leak om my driveway from my 2017 Ram2500. Took it to the service department... dropped it off .... After 2 days and no reply I call Discovered an oil leak om my driveway from my 2017 Ram2500. Took it to the service department... dropped it off .... After 2 days and no reply I called the shop to check and was told the SA was off....sooooo just wait until the SA returns or should I have expected a call from someone else? Was told no leak was discovered.... my response was..”since you have the vehicle go ahead and change the oil and fuel filters... You did. Picked my truck up... took it home and guess what?!!! Oil leak!!!!!!!! Took it back to the shop... was informed it wasn’t cleaned properly from the oil change... truck was sent to detail shop to clean the oil residue... Truck returned and I went home.. guess what... Still leaking!!!! You tell me... what should I do now?!!!!!!!??????? What would you do? I’m curious to know........ would you be frustrated? I am! And still no resolution... More