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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

Overview
Reviews
Vehicles
4.6
6,576 Reviews
Call Dealership (678) 369-6704

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,576 reviews

March 27, 2023

Sharon made it relaxing and easy and fun for me. It was a Great experience . More

by LisiaFaye
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Sharon Hester, Omar Chabolla
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Mar 30, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Lisiafaye, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2023

My truck came in I fished and is taken forever to get it ready for me More

by davidsonkingsley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brady Sullivan, Danny Whang
Report | Print
Mar 30, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Davidsonkingsley, we appreciate your honest feedback, as we are always looking for ways to improve. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. Rick Hendrick Chrysler Dodge Jeep RAM Duluth

March 25, 2023

Just so grateful for the team I had at Rick Hendrick Duluth . Travis and Matt were literally amazing and went over and beyond to help me get in a car and I can’t thank them enough! 10/10 would MOST DEFI More

by danakelson93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Williams
Report | Print
Mar 29, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Danakelson93, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2023

Great buying experience. Enjoyed working with my Salesman, Rashad Tarr. Will definitely recommend dealership to all my friends, More

by acjohnson0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr
Report | Print
Mar 29, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Acjohnson0, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 24, 2023

No response to my email that i sent the sales manager Todd Reed on the issues i had with my purchase. More

by robichaux72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sharon Hester
Report | Print
Mar 30, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

.

Mar 31, 2023 -

robichaux72 responded

Typical. No response

March 24, 2023

We had a great experience buying our new vehicle at Rick Hendrick Chrysler Dodge. Our salesman, Kneico Daniels was very personable and knowledgeable about the particular vehicle I wanted to see. Kneico walk More

by randy59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Steve Ostrovich, Kneico Daniels, Gerardo Hernandez, Matt Mazza, Danny Whang
Report | Print
Mar 29, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Randy59, your satisfaction is our top priority. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 20, 2023

Ricky, Sam, McDaniels and Erick were extremely helpful! They were able to get the exact vehicle I wanted! More

by kena.myers26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
McDaniels Nsabinla, Ricky Martinez, Erick Nunez
Report | Print
Mar 30, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Kena.myers26, reviews like this give us motivation and help us ensure we provide high-quality care. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mar 30, 2023 -

kena.myers26 responded

I actually take back everything i said. I am more rhan disappointed in the customer service. I purchased the 2023 Jeep Compass on March 18 and have yet to receive it. The follow up by the team at Hendricks is less than lack luster. I have not been given any explanation as to why my vehicle has not been delivered. I have called multiple times sent trxt messages and emailed and to no avail. Sam in sales has not replied to my email, Erick has not retuned my call and Ricky isn't reaponding to text messages. I received a Thank You card. But no vehicle. This was a purchase for my birthday and i have yet to receive it. I would NEVER recommend this dealership.

March 15, 2023

they explain to me very well, they helped out a lot on making sure i can get the right vehicle. More

by STAYDOPECARLOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Hernandez
Report | Print
Mar 19, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Staydopecarlos, we are so happy to read such a great review about Rick Hendrick Chrysler Dodge Jeep RAM Duluth! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 15, 2023

Great job guys! !! Everything was a pleasurable experience. Best vehicle buying experience I’ve ever had More

by marvelous
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashad(sales) Sam(finance), Felipe Ortiz
Report | Print
Mar 19, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Marvelous, thank you for sharing your positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 15, 2023

Sales agent Angel Licea was great, but the aftersale issues were not handled very well. More

by DEEDEEJANE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Licea
Report | Print
Mar 19, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Deedeejane, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? . Thank you!

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