Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Very easy and pleasant purchasing experience. Everyone was pleasant and informative. No issues whatsoever. I would purchase from them again. Sydney and Brady were wonderful to work with and Sydne Everyone was pleasant and informative. No issues whatsoever. I would purchase from them again. Sydney and Brady were wonderful to work with and Sydney followed up repeatedly to assure we were happy with our purchase and experience! More

My salesperson Nick Singh and finance manager Erick Nunes were very professional and did an amazing job. My problem is with the dealership on May 25th I called to see if they had the truck I purchased on th were very professional and did an amazing job. My problem is with the dealership on May 25th I called to see if they had the truck I purchased on the lot and I was told yes. When I took the drive to the dealership was told by Nick that the truck was still on the railyard. So this was a wasted trip. I was called by Nick on the 30th of May that the truck had arrived. Nick and I communicated on the 31st and I told him that I would take it at about 330. I told him I would be there at about 630 for the paperwork and everything. I showed up at about 630 and had to wait for Erick for about 15 minutes and that was amazing. After that it turned bad, I had to wait an hour and half for them to find the second key and to get fuel in the truck. When I got the truck home it was nasty, nothing was cleaned under the hood half the truck was filthy. There were scratches on the side of the bed. When purchasing a $100,000 truck I would expect it to be clean. I feel this is very unacceptable and needs to be fixed. More

Everyone was really nice and friendly! Will definitely return in the future. Loved the experience. Will definitely return in the future. Loved the experience. More

The service department here has poor service whether you have an appointment or not there is always a wait! Recently I waited 6 hours for what was originally an oil change because somehow they took back the have an appointment or not there is always a wait! Recently I waited 6 hours for what was originally an oil change because somehow they took back the wrong car and on top of that they managed to almost tear up my transmission but not putting enough fluid in the car so I had to come back and get it corrected nobody has reached out to try to compensate me for my troubles I’ve been getting the run around. All in all don’t get your car serviced here! More

Our sales person Travis was very helpful and enthusiastic. Great experience buying my car here. Thank you! enthusiastic. Great experience buying my car here. Thank you! More

I felt like it was a bait and switch situation. I'm not sure why they claimed to have the amount of vehicles on hand then sold all of them so quickly. (Which apparently wouldn't allow me to get the I'm not sure why they claimed to have the amount of vehicles on hand then sold all of them so quickly. (Which apparently wouldn't allow me to get the internet price and made the van I purchased more, mostly because of options I didn't want). Then they just happened to have some coming off the delivery truck. Then they claimed to have no control over interest rate unless I bought an extended service plan. More

One of the best dealerships and great team! Very helpful to get the car I really wanted. Very helpful to get the car I really wanted. More

Rashad Tarr was great to work with. Really nice guy who made you feel at ease and didn't try to pressure you into anything. Love my new Gladiator. Really nice guy who made you feel at ease and didn't try to pressure you into anything. Love my new Gladiator. More

We had a great experience with Rick Hendrick Staff. Everyone was very helpful and accommodating. Pleasant buying experience. Sid Gault did an excellent job and has continued to answer every questi Everyone was very helpful and accommodating. Pleasant buying experience. Sid Gault did an excellent job and has continued to answer every question we have had, even after the sale. More

Very professional, honest, and easy to work with on every aspect of purchasing a car. aspect of purchasing a car. More