Rick Hendrick Chrysler Dodge Jeep RAM Duluth

My wife purchased a car from there, its almost 60 days since then and we are yet to register the car in her name and get the license plate for the car at the DMV. The sales manager called Fillipe kept giv since then and we are yet to register the car in her name and get the license plate for the car at the DMV. The sales manager called Fillipe kept giving us a run-around until my wife pressed him, then he told us they don't have the title to the car in their possession. How would you sell a car knowing full well you do not have the title? They never even tried to reach us to update us on anything, we are the ones that kept going back to their office and calling all the time. We are now reporting the case to the Georgia consumer protection bar and also getting a lawyer. My wife is already making payments for the car. Its unbelievable that a reputable company like this would sell a car and not have the title in their possession, causing a lot of stress and anxiety for my wife. I am on this case until its resolved. I will suggest anyone looking to buy a car here should avoid it as much as possible. More

Nick was the best! He made me feel comfortable while making my new car purchase. I love my new 2023 Jeep Wrangler!!! All the guys there were extremely helpful and I've He made me feel comfortable while making my new car purchase. I love my new 2023 Jeep Wrangler!!! All the guys there were extremely helpful and I've never seen so many tall men in my life. More

It took 4. 5 hours to change one tire after I scheduled the appointment for 8:15 am , if I knew ahead of time the service was that slow , I would have planned to 5 hours to change one tire after I scheduled the appointment for 8:15 am , if I knew ahead of time the service was that slow , I would have planned to drop off the vehicle . When I asked the person that was assisting me , how long it was going to take , he said 2 hrs tops , by being there for 4.5 hrs I lost $520 dollars of pay and at the end of the service they put the spare in the back of the bed , instead of mounting it under the vehicle ( from start to finish , that took me five minutes including taking the tool kit out , from under the passenger seat ) 🤷‍♂️ fast and reliable, I don’t think so ! More

From the moment we got there, they worked with us. They weren’t pushy. They worked very hard to get us the deal we wanted. They listened to us and we’re friendly. We love this place. They weren’t pushy. They worked very hard to get us the deal we wanted. They listened to us and we’re friendly. We love this place. More

Quick, fast and amazing! Thank you Nick! I’m so happy with my new Jeep!!! Thank you Nick! I’m so happy with my new Jeep!!! More

Absolutely a positive and outstanding experience. Love our new 23 durango rt and the 23 durango hellcat. Love our new 23 durango rt and the 23 durango hellcat. More

I was well greeted and taken care of when I got to the dealership they explained everything well before we made a deal really professional. dealership they explained everything well before we made a deal really professional. More

They are one of the best dealerships I've been to in years. The facility is modern very clean & well organized. Their customer service is hands down one of the best. They are very professional, polite, years. The facility is modern very clean & well organized. Their customer service is hands down one of the best. They are very professional, polite, honest, & very respectful and friendly. I felt like what I wanted really mattered, and they listened, & then they reacted to my needs . They also gave me advise as well as working out my deal. I was very pleased with the outcome. I recommend them to everyone. I'm taking my son there to purchase his 1st. car. More

Brady was so amazing and put us in the the exact vehicle we wanted and was able to meet the payment we needed. He was friendly, patient, and so knowledgable. we wanted and was able to meet the payment we needed. He was friendly, patient, and so knowledgable. More

They worked for us and were really patient. Great experience! Thanks Rashad, Gerardo, and Brandon! Great experience! Thanks Rashad, Gerardo, and Brandon! More