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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,531 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,532 reviews

September 16, 2020

I came in early morning with no wait, I got my oil change. The customer service were excellent. Friendly and welcoming service. I really enjoy this place. More

by MSAADA007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Wilson, Lance Chapin, Shekhar Gosai, Brett Coggins, Jeff Greer, Aleshia Kincade, Katey Sages, Matt Otis
September 16, 2020

I was very pleased with the service I received at the dealership. The only Negative is the fact that with Covid19 raging - no one wore a mask - only put them on if asked to. More

by yagdesign5318
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester, Brady Sullivan
September 16, 2020

The service Tech was very professional, she informed me when my vehicle was ready, The Tech also gave me good recommendations above my next services for for my vehicle. More

by ceasarjackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
September 15, 2020

Jacques did great he is friendly and tell you everything you need to know ! He helped me out and got me exactly what I wanted when purchasing my vehicle. Eric also was AWESOME! More

by Jess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques, Erick Nunez
September 15, 2020

I had a really nice experience at this dealer everyone is so nice. Janice the sales agent was amazing.The financial team was super helpful also.I will definitely come back here when I buy another vehicle. More

by VICHACIPOTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Janice Curry
September 15, 2020

Had a Jeep Patriot serviced and Katey Sages our service advisor was exceptional on keeping us informed through the whole process.she was very prompt to respond to all of our questions and concerns. We will More

by Dsothsavath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
September 14, 2020

Service department did not make me feel like a priority. I will not be returning for any service until I am compensated for my 4 hour wait for an oil change and 55 dollar overpriced air filter install. Not More

by RYLE0431
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Sep 29, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! This is Taylor Stewart and I’m the customer service director here. I would love the opportunity to listen and help in any way I can with this issue! If you could please give me a call at 770-495-6100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from y ou soon!

September 14, 2020

They were very attentive to our wants and needs, which made the buying experience easy and comfortable. I will definitely recommend other people to buy from them. More

by DLR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Felipe Ortiz, Carlos Santiago
September 13, 2020

Angel was my salesman. He was patient with me and did a good job putting me in exactly what I wanted. Good salesman and nice guy. More

by edwardw424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Stewart, Angel Licea
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Im so happy Angel was able to assist you in the purchase of your dream car! Thank you so much for the opportunity to earn your business and please dont hesitate to let us know how we can help out in the future!

September 13, 2020

Great customer service able to make you feel comfortable while purchasing a vehicle. Jeff assisted me, negotiations ended up going past closing time but they stuck with me. More

by wnbaaj25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Chabolla, Jeffrey Popadiuk
Sep 15, 2020 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jeff is such a great person and shows everyday that he truly care about his customers! Thank you so much for your business and great review! Welcome to the Hendrick family!

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