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Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
6,438 Reviews
Though our local Chrysler, Dodge, Jeep, and Ram dealership was recently established in the spring of 2016, the Hendrick team isn't new around here. Drivers across Duluth, Atlanta, Johns Creek, Norcross, or Alpharetta know the Rick Hendrick name as a trusted American auto dealer who's been a major player for decades. And while our showroom on Pleasant Hill Road in Duluth still has that new-building smell, you'll find that our team is experienced, professional, and always ready to lend a hand.
We're proud to serve a wide range of automotive needs, from new car sales to used car loans, to custom trucks and Jeep SUVs, for those shoppers who want to stand out a little more on the road, or who want to customize their vehicle's unique performance. Whether you need a classy sedan for daily driving, a pickup truck for long days of hard work, or a capable sport utility vehicle for a little bit of everything, Rick Hendrick Chrysler Dodge Jeep Ram Duluth can make it happen.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 10:00 PM
Sunday 12:30 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,438 reviews
August 23, 2020
Best customer service in all departments, Iv purchased 3 cars with RHCDJRD , they simply are just the best. I’ll keep coming to RHCDJRD for my car needs cars with RHCDJRD , they simply are just the best. I’ll keep coming to RHCDJRD for my car needs More
by ROMANGINA24
Verified CustomerEmployees Worked With
Bobby
Helpful August 23, 2020
Hendrick dealership is a great dealership to buy a vehicle from. Great customer service. I would recommend doing business with Hendrick to any of my family and friends.. VERY SATISFIED!! vehicle from. Great customer service. I would recommend doing business with Hendrick to any of my family and friends.. VERY SATISFIED!! More
by njjr_2
Employees Worked With
Other Employees :
Ms. Love
August 22, 2020
They had the Jeep we wanted posted online, but we arrive it wasn’t there. They said they could find one for us. They did and it was in North Carolina .. waited two days for it and when it arrive the price , it wasn’t there. They said they could find one for us. They did and it was in North Carolina .. waited two days for it and when it arrive the price , they increase the price a little . We wanted the Jeep still. We only had the Jeep got barely one day . Then the Jeep dead on us. Brand new Jeep already having problem . Not an use one , a brand spanken new Jeep with 245 miles on it just quit on us . The Jeep is still at the dealer . Been there for a week now . It feel like we wasn’t suppose to own a 2020 jl wrangler . This whole experience suck. I don’t think we will ever buy a Jeep product again . More
by MZ_N1COLE
August 22, 2020
Great service great staff an my sales person Sharon in Duluth very professional great service I'll be going back to see her again for a new car thank you very much Duluth very professional great service I'll be going back to see her again for a new car thank you very much More
by David Jones
Employees Worked With
August 22, 2020
Customer service reps are really fantastic and the work is always done quickly and accurately. While I think the work is fantastic I will not Use this dealership again for a long timebecause no one in the is always done quickly and accurately. While I think the work is fantastic I will not Use this dealership again for a long timebecause no one in the dealership is wearing masks and in Georgia with the cases the highest per 100000 in the country any customer service representatives should be wearing masks. They're also not doing a very good job social distancing which is why they need to be wearing masks. More
by MUDELUCA
Employees Worked With
Katey Sages
August 22, 2020
Very welcoming atmosphere. Made me feel confident and sure I had purchased the right vehicle. Customer service was on point. Transaction was smooth and successful. sure I had purchased the right vehicle. Customer service was on point. Transaction was smooth and successful. More
by daniel_burton30
Employees Worked With
August 22, 2020
Brandon was great, he called to check on me after l purchased the car. I wasn't to please with the communication from other staff in trying to get an update on the final deal in making sure the purcha purchased the car. I wasn't to please with the communication from other staff in trying to get an update on the final deal in making sure the purchase was finalized. More
by twooddavis
August 21, 2020
Very nice staff got me in and out within a short amount of time. Will definitely be back and will also recommend this place to others. of time. Will definitely be back and will also recommend this place to others. More
by KARL.SCALES
Employees Worked With
August 21, 2020
Overcharged and poor customer service in service department. Would not release my car until I pay for a service I never authorized or requested. Had to file outside despute department. Would not release my car until I pay for a service I never authorized or requested. Had to file outside despute More
by jacquelinjolley1
August 20, 2020
Highly disappointed! They over charged me for services that was not performed. They sold me a package and when I tried to cancel, I was given the runaround and no one seemed to know how to cancel. that was not performed. They sold me a package and when I tried to cancel, I was given the runaround and no one seemed to know how to cancel. More
by shawntee1379
Employees Worked With
Katey Sages
