Rick Hendrick Chrysler Dodge Jeep RAM Duluth

If I could give 0 Stars, I would. Sales person Nick Singh and Manager Steve O are one of the incompetent and careless sales people I've ever had to deal with when purchasing a car. Sales person Nick Singh and Manager Steve O are one of the incompetent and careless sales people I've ever had to deal with when purchasing a car. I have leased and purchased a dozen cars over the last 20 years but never had so many issues and made so many trips back to the dealership to correct those issues. Sales Person Nick shows me one car, does a deal for another car, and orders the wrong car. After continuous delays and few weeks later, I get the car we agreed on, the payment is way more than its suppose to be because, you guessed it.. NOT the same car. Horrible Experience. At the end of all of it, rather than fix the mistakes of multiple people involved, they charged me for the loan they gave me while they were ordering another car (to take care of the mistake) and then let me walk without a car because they couldn't help me get the payment low enough for the car they agreed on, which was the car they were suppose to order. JUST STAY AWAY from this Dealership and Dishonest people working there. More

McDaniel and Kenian were great and Brady and Sidney they all made my process very simple all made my process very simple More

I was reached out by Jeremy, he answered several questions for me and assured me they'd work their hardest for me. I came in and was greeted with a smile and Nick came to help me. I looked online fo questions for me and assured me they'd work their hardest for me. I came in and was greeted with a smile and Nick came to help me. I looked online for vehicles in my price range so I already knew what I was looking for. After a test drive we sat down and within 20 minutes we had a deal, and I have bad credit. Financing department was simple, everyone was genuinely happy to help me, and I drove off in my brand new compass. I'll definitely be keeping my business here. Excellent staff More

The Experience with Rick Hendrick was amazing …. Friendly team , flexible and kind manner , and professional service . Surly recommending for whoever needs a great cars and services. Will was a grea Friendly team , flexible and kind manner , and professional service . Surly recommending for whoever needs a great cars and services. Will was a great sale’s person and helped amazingly . Thanks More

Very Incompetent Sales Person Nick Singh and Even more Incompetent Manager SteveO Made a deal on the wrong car. Ordered the Wrong Car. Changed the Agreed upon Payment Amount. And then asked to leave th Incompetent Manager SteveO Made a deal on the wrong car. Ordered the Wrong Car. Changed the Agreed upon Payment Amount. And then asked to leave the car. Most ridiculous car buying experience Ever. Mind you, I had to make 7 trips to this dealership because they could never solve the issue on one go. I will buy another Jeep in few days from another dealer. Never going back to this place again. More

Great team can not be more please with customer service from Matt Stewart’s team, from the first phone call to end of deal. Great team and great Dealership they work hard to make customer pleased from Matt Stewart’s team, from the first phone call to end of deal. Great team and great Dealership they work hard to make customer pleased More

Nick was absolutely amazing. He worked within my budget, financing department was stress free, and I love my brand new compass. I'd give 10 stars if I could He worked within my budget, financing department was stress free, and I love my brand new compass. I'd give 10 stars if I could More

Logan was helpful throughout the entire process, highly recommend working with anyone here. Very friendly staff. recommend working with anyone here. Very friendly staff. More

Great Experience! Rashad was the greatest salesperson ever ! Matt was greatest sales manager ever , I rate my experience 10 out of 10. Rashad was the greatest salesperson ever ! Matt was greatest sales manager ever , I rate my experience 10 out of 10. More

Great Experience . Rashad was a great salesman .the sales manager Matt really went the extra mile to make sure I was happy . If you are looking for a new or used car . Rashad was a great salesman .the sales manager Matt really went the extra mile to make sure I was happy . If you are looking for a new or used car . Please give these folks a try . More