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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,575 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,575 reviews

August 20, 2023

Montage Williams and Matt Otis are the best at this dealership. Very professional and courteous More

by bmb88810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Otis, Montae Williams
Aug 23, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bmb88810, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2023

The only person with competence was Ronald New our sale associate. Everyone else was lazy, mis-informed, and unprofessional and lacked the proper skills to communicate and provide follow up. More

by mdb0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ronald New, Felipe Ortiz
Aug 25, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mdb0, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Steve Ostrovich (770)495-6100 at your convenience.

Aug 26, 2023 -

mdb0 responded

Will never buy here or shop again

August 16, 2023

Great dealership! It was wonderful working with Nilcy who helped to find me the perfect truck. I will definitely return for my next vehicle. Thanks you! More

by dobekconstruction
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nilcy Mendoza
Aug 18, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 14, 2023

Was a pleasure working with Sid and Steve got the Jeep of my dreams and they delivered it to me, they also keep in touch with any issues that came up to cause a delay in that delivery.Go see them it will be More

by jhpurvis1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sid
August 13, 2023

They were accommodating but there was a lot of pressure placed on me as the customer. More

by chriclem28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Angel Licea
Aug 18, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Chriclem28, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Steven Ostrovich at 770-495-6100, we look forward to hearing from you soon.

August 11, 2023

Very pushy to sell a vehicle, no support after a sale is made, head to call them several times to get an answer More

by ginter41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
STEVE OSTROVICH, Erick Nunez, Sharon Hester
Aug 13, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Ginter41, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chrysler Dodge Jeep RAM Duluth.

August 11, 2023

horribleeee people. . too young and uneducated. worst experience i ever had buying a vehicle .. unless there is no other dealer left in the world dont use them.. waisted More

by keensmom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
connor, Kneico Daniels, Angel Licea, Gerardo Hernandez, Janice Curry, Brandon Hawthorne
Aug 18, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Keensmom, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact our GM at Todd.Reed@Hendrickauto.com at your convenience.

August 10, 2023

Very comfortable and easy going. Ms. Hester is easy to work with and did a good job finding the right truck for me and working with her colleagues worked out a good deal for it. Went More

by DOUGALANDCHARLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Hernandez, Danny Whang
Aug 13, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Feel free to reach out to us if you need anything. Have a wonderful day.

August 09, 2023

Great dealership! Easy to work with and always there for any questions, I will definitely use them in the future! More

by jennifer.arnold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Anderson
Aug 13, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Jennifer.arnold, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 08, 2023

Brandon and Felton Hill were the very best at customer service and expertise on cars on the lot. More

by Moneyfirstbeezy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felton Hill, Gerardo Hernandez, Brandon Hawthorne
Aug 13, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Brandonbzb, thank you for your kind words and this wonderful review! We hope to see you soon!

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