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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

September 21, 2023

Great dealership great customer service, I felt very welcomed, I am very much in love with my vehicle More

by Waynehouse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Hawthorne, Felipe Ortiz
Sep 26, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Waynehouse, thanks for your praise and kind comments about our team.

September 21, 2023

2 add ons PPE was done and window tint which I did not ask for. The window tint was horrible with the film not meeting two edges of different windows and a multitude of bubbles. I took the car to a prof More

by gsxr1000bbfitness
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sydney Barker a young 5 star! Her follow up through ordering this car 4/29 to delivery 9/19 was fantastic. She kept me informed and at ease. It was a 10 for that part of the transaction., Steve Ostrovich, Erick Nunez, Gerardo Hernandez
Sep 26, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and would like to discuss it with you further.

September 19, 2023

The worst experience ever, still waiting for my license plate, still waiting for finance to pay my old vehicle, almost got arrested because my tag was for a different vin number, had to go back after work More

by Andrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
McDaniels Nsabinla, Allan Magallanes
Sep 23, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Andrey, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.

September 19, 2023

I was extremely impressed with this dealership. This was my first time purchasing a car and they made the experience so easy! More

by aarce176000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Boyd, Erick Nunez, Sharon Hester
Sep 23, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Aarce176000, thank you for the high star rating!

September 18, 2023

Monte Williams was really helpful this past Saturday. I was replacing my cylinder head gasket at home and ran into a big issue where two of the exh bolts were seized due to rust. I called in and he was v More

by bstewusmc
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Nelson, Montae Williams
Sep 21, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Bstewusmc, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chrysler Dodge Jeep RAM Duluth!

September 18, 2023

VERY NICE UNDERSTANDING PEOPLE VERY RESPECTFUL EVERYBODY WAS WORKING HARD IF I HAD TO BUY ANOTHER CAR IT WOULD DEFINITELY BE THEM I BUY ANOTHER CAR FROM More

by danyottathomas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Gerardo Hernandez, Justin Woods
Sep 21, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Danyottathomas, your satisfaction is our top priority.

September 17, 2023

Courtney was completely amazing! Very knowledgeable and patient! I’m super happy with our purchase! More

by taja.thomas731
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Courtney
Sep 19, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Taja.thomas731, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chrysler Dodge Jeep RAM Duluth!

September 13, 2023

After reviewing when I got my vehicle, I realize a lot that I lost, and I did the survey about after taking the vehicle home: Customers do have the right to make accessment after the fact: All I have to s More

by johnson_edythe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erick Nunez, Sharon Hester
Sep 17, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hi Johnson_edythe, we are very happy to have provided you with such a positive experience!

September 12, 2023

Ronald New was my Sales Representative. He did a phenomenal job accommodating my request. He was polite, knowledgeable, and patient. The financial department got me great financing. Won More

by mercer.jerome
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald New, Gerardo Hernandez
Sep 15, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Mercer.jerome, thank you for your kind words and this wonderful review!

September 10, 2023

I despise salespersons and I certainly wasn’t excited about having to get another car. However, Jordan Smith made the entire experience somewhat enjoyable. Jordan took the time to figure out what I neede More

by Tbradford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Smith
Sep 13, 2023 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Tbradford, thank you so much for your high rating!

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