Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Fast and speedy service friendly and respectable employees. I have full confidence that every time I bring my vehicle in for service,that repair or service work is going to be done right. K employees. I have full confidence that every time I bring my vehicle in for service,that repair or service work is going to be done right. KEEP UP THE GOOD WORK!!!! More

Over 4 weeks to address issues my vehicle had been in your shop for weeks before is pretty bad regardless of the current employment issues or whatever excuses there may be. My vehicle has been in multip your shop for weeks before is pretty bad regardless of the current employment issues or whatever excuses there may be. My vehicle has been in multiple times for unresolved issues. More

The most Awesome customer service I have experienced 5 ⭐️ I loved the people and their customer service! Had fun and the treatment I es expected! I loved the people and their customer service! Had fun and the treatment I es expected! More

It’s literally taken a month and a half to get my jeep. I don’t even have it yet. That month consisted of being told in should be in any day with no exact information. Then being told it was sent to the shop don’t even have it yet. That month consisted of being told in should be in any day with no exact information. Then being told it was sent to the shop. I got a text confirmation saying it was done and called the store only to be told “if it says it’s done then you can come get it”. So we started the hour drive over there just to be told half way that it wasn’t done yet and they don’t know when it will be. It’s been 4 days, it should’ve been a priority in the shop. I’m just hoping it turns out good and this whole thing is worth it. Don’t get me wrong, Will was helpful and did a good job but obviously there is some lack of communication or something beyond his control. More

I enjoyed the people here. Took a little bit more time than I expected but still walked out with the car we were looking for. Thank you. than I expected but still walked out with the car we were looking for. Thank you. More

Great customer service. She was very attentive and caring. Good conversation and hard working. She helped facilitate the service and was in contact throughout the day caring. Good conversation and hard working. She helped facilitate the service and was in contact throughout the day More

It took a week and a half to replace the regular and auxiliary batteries. Despite paying for diagnostics they found no reason for our auxiliary battery dying three times in 4 years on a new 2017 Chrysle auxiliary batteries. Despite paying for diagnostics they found no reason for our auxiliary battery dying three times in 4 years on a new 2017 Chrysler Pacifica. This has me questioning the reliability of your vehicles, and if this was a good purchase, or if I should ever purchase one from you again. More

The worst ever your services your technician your mechanics and your managers don’t know nothing about helping costumers solve the problems they couldn’t find why my truck has a vibration , the best mechanics and your managers don’t know nothing about helping costumers solve the problems they couldn’t find why my truck has a vibration , the best answer they come out was THE VIBRATION IS NORMAL ? so Chrysler dodge is making cars with vibration? They build in that’s outrageous They don’t want to check Rear differential Drive shaft Axel They all ride the truck and agree that vibration is normal!! Poor services I will not recommend your services department and i will not recommend dealer for any purchases of vehicles And I will tell everybody I can I will write a letter to corporate Chrysler To costumer services and mopar and I will try media to let everyone know about it in GEORGIA . More

I purchased my vehicle in May and still have not received it. Not has the GM of the dealership call me. I am very disappointed knowing what Mr. Hendrick and HAG is all about having handled the floor plan w it. Not has the GM of the dealership call me. I am very disappointed knowing what Mr. Hendrick and HAG is all about having handled the floor plan while working at GMAC. Very Disappointed! I expected better customer service. More

It just so expensive. And to receive a oil change but have to pay and huge expense for a air filter is crazy for someone on a budget have to pay and huge expense for a air filter is crazy for someone on a budget More