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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,572 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,572 reviews

June 22, 2021

Friendly staff, timely shuttle ride, quick service, decent service prices. More

by gregthore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 22, 2021

They schedule appointment and then allow the vehicle to sit there for weeks without doinug anything to it More

by SHANNOD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Jul 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

June 21, 2021

Dealership was professional and easy to work with. Got me in and out in a timely manner. More

by wheelsup43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 21, 2021

Really enjoyed my experience with Rashad. Would recommend him to anyone. More

by BRAD.RENNICK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rashad Tarr, Steve Ostrovich
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 21, 2021

Loving family that have professional relationships and personal envolvements with clients and kids the process was beyond reproach clean bathrooms and fast positive results 😀I will recommend it to anyon More

by LASEANTHURMAN662
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan magallanes, STEVE OSTROVICH, Donny Wilson, Janice Curry, Jeffrey Popadiuk
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

Dec 19, 2021 -

LASEANTHURMAN662 responded

The customer service was great they got me in and out with great service and communication is the key to happy client 🙌 they always do just that thanks again

June 21, 2021

Honest and straight forward people. I didn’t feel pressured More

by wjdemartino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 20, 2021

They fixed the problem supposedly, however my oil was low. They ‘said’ it was low. I went on a Thursday on Saturday my car had no oil in it. Very upset they let my car leave the shop with little to no oi More

by MILSON89EIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Jul 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

June 20, 2021

Mr. Wolf was very professional and made sure I had every question answered and constantly came to give my updates on the progress of my recall. Highly recommended Rick Hendrick Jeep to everyone. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Wolf
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 20, 2021

Went for a change of oil and was satisfied with the service. Was there for a short time so that was amazing and got help for my car. More

by az2001jr99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 20, 2021

Customer service is great waiting 2 1/2 hours for oil change was not and the prices I have for coolant and transmission is unbelievable too high. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Chavez
Jun 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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