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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

July 01, 2021

It was great working with Jason Bobby. Kept me updated on progress with timely text updates.the service area is always clean and welcoming. Recommended More

by faizanjaved
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 01, 2021

Took over 3 hours with an appointment to get a bulb replaced for my headlight. More

by adamsmith2915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not listed
Jul 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 01, 2021

Kamron is the best! He does his best to make sure you have a great experience More

by SARAH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamron, Felipe Ortiz
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 01, 2021

Very knowledgeable, honest and customer service was great! The process went very smoothly and it didn’t feel forced at anytime. They all did a great job from start to finish, thanks again! More

by Wanda Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Kneico Daniels, Mark Jorsling
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 01, 2021

I appreciate the help and service you guys provided to me at CDJR. Sharon and Mark helped me out to show me the best options for me to get my new 2021 charger, thanks guys!!! More

by twinboi29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Sharon Hester, Lance Chapin
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 01, 2021

Matt provided professional customer satisfaction and ensured that my vehicle was technically inspected, cleaned and ready upon returning to pick up my truck! Awesome! More

by theowner007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Otis
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 30, 2021

Staff was very friendly Ana’s work done well however 2.5 hrs for oil change tire rotation is unacceptable could do it faster myself More

by coulthurst_david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

June 30, 2021

This is for my first service and Bobby did a good job keeping in touch with me about my car and letting me know everything I needed to know More

by Zay
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

June 30, 2021

very expensive just for oil change and fuel filter .They gave me a price something like $580 and then they charged me almost $180 more and when I asked why?... the answer was .....sorry but those are our pr More

by aclserviceatlanta
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

June 30, 2021

I was able to get appointment in a timely manner, was greeted before I exited my vehicle, and in and out in an hour. More

by jamestracyward
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 06, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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