Rick Hendrick Chrysler Dodge Jeep RAM Duluth

I went in just to look at the options available and left with a new vehicle. The customer service, the smiles, the atmosphere was one that made you feel like family! I will definitely return for my next pur with a new vehicle. The customer service, the smiles, the atmosphere was one that made you feel like family! I will definitely return for my next purchase! More

I had a great experience very quick and easy process. Thank you so much Brad B. Thank you so much Brad B. More

Brad, Isaiah, Mark, and Felipe were all great, patient, and fun to work with during my car experience. and fun to work with during my car experience. More

Good evening Mr. Brown, My name is Maria Huante. You called me on 11/14/2024 about the change of address form. You stated that my tags were about to expire and all I Brown, My name is Maria Huante. You called me on 11/14/2024 about the change of address form. You stated that my tags were about to expire and all I has to do was sign the form and go pick up my tags. To my surprise the car needed a smog check. Unfortunately I was unable to get my tags because of that reason. I had to go back to work because I went to go take care of that during my lunch hour. When I got back to my office I checked the registration status of the vehicle and it said that my tags were expired, so I have been driving with expired tags since I don't know where. When you Mr. Brown barely called me yesterday. First I will say that I am going to write a very detailed review on Google, yelp, and company website. I suppose being from California I am not used to a state that does not have a law that states when selling a vehicle be it by owner or by dealership the private party or the dealership has to have the emissions test already done prior to sale. I am extremely disappointed in the lack of customer courtesy. To call when temp registration was already expired and made it seam as if all I had to do was go pick up my tags was total lack of professionalism. I sell car insurance for a living, I call our clients 2 to 3 weeks prior to their pmt dd. It's customer service. You do not drop the ball on something like that. Had I gotten pulled over would you have paid for my ticket? No correct? Hendricks in Duluth will not be recommended by myself or my associates here in our company I'm going to make sure they don't go to any Hendricks if this is how they conduct themselves as business men and women. Thank you for at least taking the time to read my email because you couldn't return my phone call yesterday. All I know is that this dealership is the worst one I've ever been to. More

Matt and Rashad were great to work with! They got the deal done and Matt got me to test drive a vehicle I never thought I would like, but fell in love. They got the deal done and Matt got me to test drive a vehicle I never thought I would like, but fell in love. More

Everyone that we worked with was extremely nice. They work hard to find me a vehicle that I liked and would work for my options. I will send more customers there. They work hard to find me a vehicle that I liked and would work for my options. I will send more customers there. More

Sydney Barker was incredible! Overall, the experience was good, and they honored the final pricing! I highly recommend Rick Hendrick Chrysler Dodge Jeep RaM Duluth dealership. Overall, the experience was good, and they honored the final pricing! I highly recommend Rick Hendrick Chrysler Dodge Jeep RaM Duluth dealership. More

Go see my girl Sharon Hester, She will take care of you and get you the car you want. Total impressed with this Rick Hendricks Ram dealership and team members, certainly after dealing with Mall Of GA Ram w and get you the car you want. Total impressed with this Rick Hendricks Ram dealership and team members, certainly after dealing with Mall Of GA Ram which was the worst. More

Simple buying experience. . Thanks to Jordan, most of the legwork was taken care of over the phone. Super convenient!! . Thanks to Jordan, most of the legwork was taken care of over the phone. Super convenient!! More

Excellent dealership the people are extremely friendly specially the General Manger Mr. Tod Reed he made me feel very comfortable in the trade in as well as the new purchase. The finance manger was very n specially the General Manger Mr. Tod Reed he made me feel very comfortable in the trade in as well as the new purchase. The finance manger was very nice organized and fast. Thank you for all your help. God bless. More