Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Good evening Mr. Brown, My name is Maria Huante. You called me on 11/14/2024 about the change of address form. You stated that my tags were about to expire and all I Brown, My name is Maria Huante. You called me on 11/14/2024 about the change of address form. You stated that my tags were about to expire and all I has to do was sign the form and go pick up my tags. To my surprise the car needed a smog check. Unfortunately I was unable to get my tags because of that reason. I had to go back to work because I went to go take care of that during my lunch hour. When I got back to my office I checked the registration status of the vehicle and it said that my tags were expired, so I have been driving with expired tags since I don't know where. When you Mr. Brown barely called me yesterday. First I will say that I am going to write a very detailed review on Google, yelp, and company website. I suppose being from California I am not used to a state that does not have a law that states when selling a vehicle be it by owner or by dealership the private party or the dealership has to have the emissions test already done prior to sale. I am extremely disappointed in the lack of customer courtesy. To call when temp registration was already expired and made it seam as if all I had to do was go pick up my tags was total lack of professionalism. I sell car insurance for a living, I call our clients 2 to 3 weeks prior to their pmt dd. It's customer service. You do not drop the ball on something like that. Had I gotten pulled over would you have paid for my ticket? No correct? Hendricks in Duluth will not be recommended by myself or my associates here in our company I'm going to make sure they don't go to any Hendricks if this is how they conduct themselves as business men and women. Thank you for at least taking the time to read my email because you couldn't return my phone call yesterday. All I know is that this dealership is the worst one I've ever been to. More

Matt and Rashad were great to work with! They got the deal done and Matt got me to test drive a vehicle I never thought I would like, but fell in love. They got the deal done and Matt got me to test drive a vehicle I never thought I would like, but fell in love. More

Everyone that we worked with was extremely nice. They work hard to find me a vehicle that I liked and would work for my options. I will send more customers there. They work hard to find me a vehicle that I liked and would work for my options. I will send more customers there. More

Sydney Barker was incredible! Overall, the experience was good, and they honored the final pricing! I highly recommend Rick Hendrick Chrysler Dodge Jeep RaM Duluth dealership. Overall, the experience was good, and they honored the final pricing! I highly recommend Rick Hendrick Chrysler Dodge Jeep RaM Duluth dealership. More

Go see my girl Sharon Hester, She will take care of you and get you the car you want. Total impressed with this Rick Hendricks Ram dealership and team members, certainly after dealing with Mall Of GA Ram w and get you the car you want. Total impressed with this Rick Hendricks Ram dealership and team members, certainly after dealing with Mall Of GA Ram which was the worst. More

Simple buying experience. . Thanks to Jordan, most of the legwork was taken care of over the phone. Super convenient!! . Thanks to Jordan, most of the legwork was taken care of over the phone. Super convenient!! More

Excellent dealership the people are extremely friendly specially the General Manger Mr. Tod Reed he made me feel very comfortable in the trade in as well as the new purchase. The finance manger was very n specially the General Manger Mr. Tod Reed he made me feel very comfortable in the trade in as well as the new purchase. The finance manger was very nice organized and fast. Thank you for all your help. God bless. More

working with Sydne was an amazing experience. She really took the time to help and always communicated everything to me. Very impressed with her service She really took the time to help and always communicated everything to me. Very impressed with her service More

I was very impressed with Rick Hendricks Duluth Ram and its enthusiasm to sell me a Ram on Halloween 2023. The salesman Sidney Gault was accommodating and professional. They are open late, all departments its enthusiasm to sell me a Ram on Halloween 2023. The salesman Sidney Gault was accommodating and professional. They are open late, all departments seem well staffed and it felt like going back in time 20 years when dealerships actually wanted & earned your business. We are hoping our positive experience will continue as we will likely be servicing the truck here on the way from Athens to Atlanta. Ask for Sidney Gault @ Rick Hendricks Ram Duluth. You won’t be disappointed. More

Everyone was professional and great to work with. The customer was their upmost concerns. I enjoyed working with all of the staff! The customer was their upmost concerns. I enjoyed working with all of the staff! More