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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

July 07, 2021

Again and again Same problem… every oil change…..!! They can’t rotate the tires…then I have to take it to another place ( again ) and they do it without excuses…. And again I have to pay for the service More

by YOUNGLLC01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Jul 24, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 07, 2021

I just want to say that this was a very very good experience with this dealership this was my first time coming and it was great they told me my repairs would probably be about an hour and a half and More

by maeparker33
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin
Jul 13, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 06, 2021

Jef was good explaining thingsJef was good explaining Jef was good explaining things Jef was good explaining things Jef was good explaining things Jef was good explaining things Jef was good explainin More

by Varghesejerrinjoe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Omar Chabolla, Jeffrey Popadiuk
Jul 06, 2021 -

Varghesejerrinjoe responded

Jef was good explaining things

July 06, 2021

I feel cheated, like a ram3500 year 2016 with 63,000 miles and after traveling 7000 miles the engine light came on, the brakes rang and I had to pay for that it is not fair I feel cheated by something t More

by LUIS_GUILLERMOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bobby Reese
Jul 22, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

Jul 26, 2021 -

LUIS_GUILLERMOV responded

The truth is, I don't want to know anything about you, I will take my vehicle to serve you and nothing else. I don't want to know anything about you anymore

Jul 26, 2021 -

LUIS_GUILLERMOV responded

do not bother anymore

July 06, 2021

The sales staff made adjustments based on my specific situation regarding my trade in, employee purchase, dealer add ons, and financing in order to complete the sale. More

by JEFFREYCICORA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques Perrymond
Jul 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 05, 2021

Eventhough my Jeep was in the shop for 3 weeks, Bobby made process less annoying. He kept me updated every single day and would let me know if he wasn't going to be able to give me updated next day. He e More

by mancia88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 05, 2021

Jacques was a excellent salesman, he nailed the type of color and features I wanted without even having to ask a bunch of questions More

by STEVENPOWELL0815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques Perrymond , Steve Ostrovich, Erick Nunez
Jul 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 04, 2021

Such a great experience. Matt and Bailey really went above and beyond for me. I’d recommend them to everyone i know. Allan the finace manager is super awesome too. Just exceptional Overall More

by sims308
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Magallanes, Matt Mazza
Jul 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 04, 2021

The Service Manager was OUTSTANDING in assisting me to set up a much needed appointment. The appointment center nor the service department was of no help Once I arrived after the manger set up my appointm More

by homeshield2194
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 07, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 04, 2021

Awesome service, no waiting time. Very humble team, hice coffee More

by attilio.ferrari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 10, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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