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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

July 13, 2021

Great Dealership! Customer Service was Excellent and well communication and very friendly. They helped me purchase a new 2021 Dodge Charger! Definitely Recommend them! Great! More

by Jamal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Justin Woods
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 13, 2021

I enjoyed my visit. We had some ups and downs in the process, but we resolved all our issues and I come home with a great vehicle. Sharon was amazing. More

by whitney0592
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Jorsling, Sharon Hester
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 12, 2021

The staff was all patient and supportive. They were not pushy and took the time to listen. Most importantly they followed through on their commitments. More

by MB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Sullivan
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 12, 2021

I am satisfied white the services rendered on car .that was air conditioning system didn’t working, for now they fixed everything. I am happy . More

by fmunda.nkulu
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 12, 2021

Took a little longer but that was due to being thorough. Was an overall easy going experience. Everyone was very pleasant and professional. 5 stars More

by oneezee40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey, McDaniel, Felipe Ortiz
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 12, 2021

It was a great experience the price was good and they were really fighting it was a great experience Would definitely go back and refer someone More

by HALLLEON11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 12, 2021

I had a good experience with the dealership and they were all very nice. I just wish they would be more proactive on updating me on my vehicle. My service rep said he would update me but I never received any More

by mig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Bobby Reese
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 11, 2021

Quintin was a true professional, he listened to what I wanted and got me into exactly that nothing less or more. No pressure and a pleasant experience. More

by tim.slater18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton DeGroot, Allan Magallanes, Felipe Ortiz, Taylor Stewart
Jul 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 11, 2021

Minimal communication about setting expectations. I Went to get my keys and go to another place and found out my car was ready hours before.. More

by Chrysler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aleshia Kincade
Aug 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 11, 2021

My salesperson was a complete liar. Told me I was approved for a certain amount. When I got into the finance office, I was told something completely different and that I was NOT approved. Thank god I More

by Hannahbrown1234567
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacques Perrymond , Erick Nunez
Aug 25, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

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