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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

July 15, 2021

Love the service every time I go there it always helpful and polite with great costumer service I will always refer someone to go to this dealer More

by JMURRAY4596
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Jul 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 15, 2021

The service I received was good. Bobby kept me abreast of what was going on with the truck. Even explained in detailed the reasons for the services as well as the options. More

by JAMIELEE549
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Reese
Jul 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 15, 2021

Jeffrey did a very good job.I was able to get the car I always wanted. It was a little bumpy at first. But everything worked out. More

by boomerang31768
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Stewart, Jeffrey Popadiuk
Jul 17, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 14, 2021

Excellent customer service and Excellent work !!! I would definitely return when it is time for my next service or new purchase. I will recommend to friends and family... thank u More

by gayle_washington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Don Forward, Bobby Reese, Ronnie Vaughn
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 14, 2021

Amazing. Very professional. Always happy with this center. The staff are always very helpful. I would highly recommend the staff and center to everyone I know. More

by Deniz Sandikkiran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Sayeh, Eric Chavez
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 14, 2021

The salesman Justin Woods was great but the rest of the staff were just content to let you wait around. Once we had made a decision on the vehicle the dealership drug their collective feet. I purchased the More

by SPLIFLAND
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron, STEVE OSTROVICH, Steve Ostrovich, Mark Jorsling, Justin Woods
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 14, 2021

THE STAFF IS ABSOLUTELY OUTSTANDING AND NICE SENSE OF HUMOR AND THANKS FOR WORKING THING'S OUT FOR ME AND APPRECIATED IMMEDIATELY 💎💜💎. THEY EVEN CAME FROM DALUTH TO ATLANTA TO PICK ME UP AND TAKE ME More

by donstafford05
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE OSTROVICH, Angel Licea
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 14, 2021

Was not told- won’t service vehicle without $167 to “look” Carmax paper says no charge-within warranty. They refused! Will NEVER buy Chrysler again! More

by Report that to your CEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
And whoever the “Mgr” was and the time gets a -1 too., Lance Chapin, Bobby Reese
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 13, 2021

Bailey was great in getting me the car I needed with having kids. It was a pleasure being his first car sell. Great job Bailey. You made my experience one to remember. Great customer service More

by kalajamia24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bailey,J
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

July 13, 2021

Jacques was a great salesman. The dealership was really busy when we were there so it took about 3 hours for us to make our purchase, they should have a few extra salesman on Saturdays because of the crowd More

by Dwharding1701e
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacques, STEVE OSTROVICH, Steve Ostrovich, Erick Nunez
Jul 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and please let u know how we can help in the future, Welcome to the Hendrick family!

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