Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Dealer recommended expensive repairs that were not required to resolve the issues I reported. I went elsewhere for successful resolution at 15% of quoted price. I will not be back. required to resolve the issues I reported. I went elsewhere for successful resolution at 15% of quoted price. I will not be back. More

My experience was great. I didn’t experience any hassle and I received the best deal on my new vehicle. I would recommend this dealership to my friends. and I received the best deal on my new vehicle. I would recommend this dealership to my friends. More

This place is a JOKE! Sat at the dealership for 5 HOURS! They said that we were approved and took our $500 down payment and then tried to bump the price up by $10,000 and thought we would not catch it. W They said that we were approved and took our $500 down payment and then tried to bump the price up by $10,000 and thought we would not catch it. We left without the Jeep. Then they kept calling us trying to get us a deal. We finally agreed on a price and they were going to delivery it to us 3 hours away. Then they started calling again, 30 minutes before it was suppose to be delivered 3 hours away, asking more questions about our credit. They did not so as they said they would and they won't give us our down payment back. I called and asked for the GM and they would not let me speak to him. I left a bad review on Facebook and they called me within minutes of it posting. It was the customer service manager and he said that he would fix the problem and have someone call us back. We haven't heard a word from them and they still have our money. I would give them zero stars if I could. They also reported my husbnad's date of birth wrong so now his credit file states that he is a minor and he can't get any credit until it's fixed. They won't fix that either. They thought that would stop us from purchasing another vehicle but they were WRONG. Just got my dream car. More

Very helpful nice people and got what I needed thank you I will come back again keep up the good work I’m helping people I will come back again keep up the good work I’m helping people More

Awesome customer experience from beginning to end…Thank Awesome customer experience from beginning to end… Thank You 🙏🏽 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽Nice nice Sharon Hester was Awesome customer experience from beginning to end… Thank You 🙏🏽 🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽Nice nice Sharon Hester was great Steve was great Allan was great… I recommend this dealership More

Great work on getting my pro master in and out on a oil change but the mechanics have to look over your work my oil cap was left off sitting on the lever luckily I didn’t lose that change but the mechanics have to look over your work my oil cap was left off sitting on the lever luckily I didn’t lose that More

2.5 hours for an oil change and you guys didn’t even rotate the tires. Complete waste of my Saturday morning. Step up your service rotate the tires. Complete waste of my Saturday morning. Step up your service More

They were very responsive and did great work. I appreciate td the great communication I had with them and the knowledge to know what the issue was and how to fix it. appreciate td the great communication I had with them and the knowledge to know what the issue was and how to fix it. More

The worse ! Took my car in about the same problem 4 times & they hear the noise coming from my car but no one want to help ! & they hear the noise coming from my car but no one want to help ! More

Very professional atmosphere. Once I explained what service I needed done to my vehicle I was given updates by text messages on the progress of the repairs. service I needed done to my vehicle I was given updates by text messages on the progress of the repairs. More