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Rick Hendrick Chrysler Dodge Jeep RAM Duluth

Duluth, GA

4.6
6,571 Reviews

2473 Pleasant Hill Rd

Duluth, GA

30096

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Showing 6,571 reviews

July 28, 2021

My Journey was awesome thank you for taking care of my needs with grace. My salesman was friendly and sufficient. I love my Jeep. I would definitely recommend the service your dealership have to give. More

by UNEECLYBUILT75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Montgomery
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 28, 2021

We spent about 7 hours buying this car. Ridiculous. 31/2 hours 1st night. Buying. 31/2 second night doing the payment- we paid cash-Daniel kept saying this won’t take long - ugh!!! was not a pleasant experi More

by WHITECAPDAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Licea
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 28, 2021

Very deceitful, the service wasn't performed and I was charged, I have been having issues in the past anytime I take my car to be serviced, am definitely not coming back to this dealership. More

by nii.aryeetey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Don Forward, Bobby Reese, Ronnie Vaughn
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 28, 2021

I enjoyed my visit to this dealership. This place is down the street from where I live. Oil change service For my charger was excellent and fast. They got me on the road as fast as possible More

by ryeshadbradford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Chapin, Shekhar Gosai, Aleshia Kincade, Matt Otis, Eric Chavez, Don Forward, Bobby Reese, Ronnie Vaughn
Aug 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 27, 2021

I’ve bought my last 3 cars with them, no way I can go anywhere else! Great customer service and deals every time! thank you More

by KAVONNAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Hester
Aug 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 27, 2021

Charged for synthetic oil. Owners manual doesn't specify use of synthetic. Dealer paperwork said "customer requests synthetic " which is a lie. Contacted dealer via website chat and they said they'd email. More

by STEVENSON.BRIAN
Recommend Dealer
No
Employees Worked With
I don't know who
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 27, 2021

I bought my vehicle brand new and everything that the sales guy told me was going to be on my vehicle is not there..bad sales and bad service experience..So I had to bring it back to the dealership to ge More

by Ryandavis171
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Mazza, Eric Chavez
Aug 16, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Hello! it is never our intention to upset anyone or make them feel that way. My name is Taylor Stewart, I am the customer service director here at Rick Hendrick CDJR Duluth. I would love to hear your concerns and see what I can do in order to solve them! You can reach me anytime at 770-495-6 100 or you can contact me on my cell at 678-789-1144. Thank you and I hope to hear from you soon

July 27, 2021

By far the best dealership I’ve ever dealt with, the people were professional, pleasant to deal with went out of there way to make me comfortable!! More

by baltimorerick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quincy, Mark Jorsling
Aug 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 27, 2021

My sales guy Moe was a solid dude. Great customer service and stood behind everything he said. Delivered my Ram to my home safely with great communication. More

by PLLOYD7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Sayeh, Allan Magallanes
Aug 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

July 26, 2021

She was a great help too me. Knew how to do her job. She was very polite and kept a smile on her face. Was able to get me in and out More

by anthonymccray22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleshia Kincade
Aug 14, 2021 -

Rick Hendrick Chrysler Dodge Jeep RAM Duluth responded

Thank you so much for the great review and welcome to the Hendrick family!

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