
Rick Hendrick Chrysler Dodge Jeep RAM Duluth
Duluth, GA
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I would just not recommend it I will not buy another vehicle from this dealership again i’ll just was not able to get the help I needed after my purchase vehicle from this dealership again i’ll just was not able to get the help I needed after my purchase More
Brought Jeep in for an electrical issue, turned out to be just a loose battery terminal. Lance took care of it quickly and kept me informed. Lance is the reason I keep coming back to this service department. just a loose battery terminal. Lance took care of it quickly and kept me informed. Lance is the reason I keep coming back to this service department. I always know my Jeep is in the best hands and it will be fixed right the first time! More
Great service, great deal! The staff was kind, friendly and helpful. I received an excellent car with the help of Jeff Popadiuk. He was knowledgeable about the car and worked hard to get me a great deal. and helpful. I received an excellent car with the help of Jeff Popadiuk. He was knowledgeable about the car and worked hard to get me a great deal. More
Matt in service got involved in my service repair. He quickly turned a negative experience into a positive one. Matt went the extra mile to make sure my truck was repaired to his satisfaction and had my quickly turned a negative experience into a positive one. Matt went the extra mile to make sure my truck was repaired to his satisfaction and had my best interest at heart. He’s a great go to guy when you need help. More
Because of the way we was treated at Hendricks Chrysler I will not buy Chrysler again I have bought 3 trucks 1 car 1 suv in the last 3 years and will not buy another because of the way we was treated went to will not buy Chrysler again I have bought 3 trucks 1 car 1 suv in the last 3 years and will not buy another because of the way we was treated went to Lexus More
I took a four-wheel balance positioning in your store two months ago, and the merchant promised to check and adjust it free of charge within one year, but when I left from your repair shop, I checked through months ago, and the merchant promised to check and adjust it free of charge within one year, but when I left from your repair shop, I checked through the surveillance camera records in my car and found that the maintenance staff in your shop did not carry out any inspection of my car. I am extremely disappointed with this service. I don't think I will go to your repair shop to spend any money in the future. More
Horrible! Mcdaniels has no customer focus whatsoever . I was told that he would follow up with me on many occasions and would never hit back would have to show up in person to get a response and or an answe was told that he would follow up with me on many occasions and would never hit back would have to show up in person to get a response and or an answer from McDaniels. I was very displeased as a customer I will never return to your establishment ever again. More
Staff was great and service was quick and efficient. My only issue is that I got a tire rotation and the tire pressure was not adjusted correctly. only issue is that I got a tire rotation and the tire pressure was not adjusted correctly. More
Lance was extremely helpful, kind, and professional the entire time I was there. I get nervous whenever I have to take my car in for service because I often feel pressured to purchase more services or feel entire time I was there. I get nervous whenever I have to take my car in for service because I often feel pressured to purchase more services or feel unwelcome in service bays. This experience was unlike any other. He showed me where to go, explained the entire process, and was very friendly. I will now only be taking my car to this location and I will request Lance every time. More